Please note that the sizes mentioned are the shell sizes prior to filling.
Since cushions are very generously filled, the cushion may appear somewhat smaller initially, until the filling settles. We recommend buying cushions one size up from the cushion covers Care Label.
We allow 3-5 working days before contacting us for non-receipt, as it takes 3-7 working days to deliver within UK (Except Holidays). All our goods are dispatched on a tracked services, If you do not receive your item in the normal period or if you want tracking number at any time please don’t feel hesitate to contact our customer support team, They will reply to all queries within 24 hours apparently. In the very unlikely if your order lost or damaged during the post or you received wrong item (need photo as reference) we are responsible and will offer either replacement order or full refund. We are here and happy to help. Thanks!
Standard Delivery - 3-5 Working Days
Express Delivery – Next Working Day
Return & Exchange Policy
We have 30 days return policy. Returns are hassle free and accepted if found in their actual condition.
§ All the return items must be in original package and not been used, the refund will be process within 24 hours once we received the return item.
If the item is not in stock then we will refund your payment.
§ Please make sure dimensions are correct before ordering - if in any doubt, please contact us before purchasing.
§ Buyer is responsible for returns postage.
§ For further inquiries contact us through E-bay messaging service, we will be pleasured to solve your queries.
Feedback
Our Aim is consisting of customers’ satisfaction; please contact us immediately before leaving any bad comment or feedback. We will respond back to you within 24 hours and will do our best to resolve the issue as early as possible, we are happy to help as always. If you are satisfied then please leave positive 5 star feedback. Thanks for being with us as a family! Terms
Contact Us
If you have any questions please do not hesitate to send us a Message, as we will be more than happy to assist you with any queries, we will try our best to reply your E-mail as soon as possible normally within 24 hours.