Duffel Coat
Ancol's classic and cosy Small Bite Duffel Coat is ideal for keeping your small pooch or puppy warm in wintry weather. The coat is fleece lined inside with a tartan check pattern in Chocolate Brown, Cream and Red on the outside to insulate your dog on those chilly walks. This coat also has stylish little details to set it apart with decorative faux-horn toggles down the spine and even an attached collar to keep the neck warm. The coat is 100% polyester and can be hand or machine washed in cool water
SIZE GUIDE
To correctly measure your dog take a measurement from the collar to the start of the tail and choose the appropriate size from below. The girth measurement is the maximum to fasten the coat underneath
XS - 25cm or 10" - Girth is 40cm approx
Small - 30cm or 12" - Girth is 50cm approx
Delivery is FREE via Royal Mail 48hr Tracked
Delivery Time is usually 2-3 working days. We dispatch all orders paid for by 1.30pm the same day, any orders placed after this time may still be dispatched that day but its not guaranteed. (Please note Bank Holidays & Weekends are not classed as working days)
If you require your item sooner you can upgrade your delivery option at checkout (fees apply) or please contact us via ebay messaging if the order has already been placed
Royal Mail 24hr Tracked - 1-2 Working Days although this is usually next day
Royal Mail Special Delivery - Next Day by 4pm
RETURNS- We are happy to accept returns or exchange items if you need a different size or colour - as long as the following conditions are met
- You must inform us that you want to return the item no more than 30 days after receiving your item
- Ensure you send either the original packing slip or a note with all your details on so we can locate the order
- The item must be returned in its original packing, undamaged, bent or marked
- If returning a dog harness or a coat please ensure that they are clean and free from dog hair
We understand that customers may want to try items on their pets to ensure they fit, this is fine, but please do not remove tags until you are sure you are happy with your purchase
Items MUST be returned in perfect unused & re-saleable condition
If goods are found to be returned used, misused or damaged, we reserve the right to issue you a partial refund. If a parcel is returned to us undelivered because of failure to collect or rearrange delivery with the post office, a re-delivery charge to the customer will be required before we can resend the item
The buyer is responsible for ensuring that the item is returned to us. We do not accept responsibility for returned items lost in the post, so please ensure that your item is sent via a tracked service or make sure you get proof of posting to ensure that the item is returned safely. Postage is non-refundable, we don't pay for return postage if the item is being returned for an exchange or because you have decided you no longer wish to keep the item
DAMAGED, FAULTY OR ITEMS RECEIVED IN ERROR
For any items that may be damaged in the post, received in error or are faulty please contact us through the eBay messaging system or click "return this item" next to the item in your purchase history in My eBay, a Pre-Paid returns postage label will be provided via eBay. Please ensure you send the original invoice or a returns slip as this is required to process your exchange or refund
About Us
We are a family run business based in the midlands that has been selling pet supplies and accessories on eBay for over 10 years and have built up a reputation for great prices and excellent customer service
We have direct agreements with Ancol, Rosewood, Makauri and Hatchwell's which enables us to provide exceptional service with all of their products
Please feel free to ask any questions about any products and we will do our best to answer them in a professional and efficient manner
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