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You receive an invoice with VAT included. / The invoice is included with the item.
You will receive a valid VAT invoice, once we have your valid VAT-ID. / The invoice comes together with the parcel.
The goods will be dispatched after receipt of the full total price.
Please check your delivery and email addresses stored on eBay to ensure they are up to date.
The order will be shipped after receipt of the complete total price.
Please check if your shipping and email address is up to date.
From Monday to Friday, orders placed by 2 p.m. will be shipped on the same day and delivered within Germany in the next 1-2 working days.
Express shipping worldwide is available upon request.
As a rule, an order must be received by 2 p.m. for express shipping. You can ask by telephone whether express delivery is still possible later. (Tel.: +49 351 454 125 33)
If the package is already recognizable as damaged when you receive it, you should immediately inform the parcel carrier and take photos of the still closed package or the damaged product and send it to us by email. With this information we can determine why the item was damaged, how we should proceed and when we can collect the defective item again.
Personal pickup is possible at our location in Dresden. Please let us know in advance so that your waiting time is minimized and the appropriate employee is on site to provide any explanations about the product.
Cash payment is also possible on site.
From Monday - Friday orders received before 2pm (CET) will be dispatched by courier that same day and delivered on the next 1-2 working days if the delivery address is in Germany. Please contact us if you want to choose an express delivery.
For orders received before 2pm (CET) an express delivery is possible. For orders after 2pm (CET) please call us. (Phone: +49 351 454 125 33)
If you see the damage when it is being delivered, you can either refuse the shipment or you can have the delivery company mark the tracking as damaged. Otherwise please take photos of the damaged delivery and contact us so we can solve this problem.
We specialize in high-tech industries such as semiconductor, high vacuum and automation technology. This means that production companies, institutes, universities, R&D departments, prototype manufacturers and start-ups from the industry are supplied globally. The products are sourced from location and warehouse liquidations as well as bankruptcies of large industrial companies in Germany, but also from other European countries.
We have long-standing business relationships with our suppliers that guarantee professional and reliable processing. The products are dismantled and stored in an ESD-compliant manner and are subject to final optical and technical inspection by our employees.
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