Business Hours : Monday - Friday CLOSED ON
WEEKENDS &
HOLIDAYS
1: We accept PayPal only, so please be sure if you or the one you know
can pay via PayPal before bidding.
2: Please write any special request in PayPal Note when you make
payment. We will ship the item to the shipping address you registered of eBay,
please make sure it is correct.
3: Please confirm your detailed shipping address is up-to-date and
same in your eBay and PayPal account before you make payment. Please include
daytime phone number in your eBay address; your local postman or customs will
use this phone number to contact you!
4.We have no responsibility for shipping address provided. Due to
the secure reasons. we are not allowed the address change through
email. Non-Paying Bidders: Serious Buyer Only! Please place bid or "Buy it
now" only if you agree the price and terms of the product and no argument after
the auction end. And payment for purchases must be received within 7 business
days of the auction close. We will report Non-paying buyer to eBay
1. All items will be dispatched from USA
warehouse within 1 business days after payment is cleared on the working days.
2. The item will be sent to your address listed in the eBay or PayPal.
Please make sure your shipping address is correct.
3. Please provide the phone number (add to it on your eBay shipping
details) and detailed address with us after you pay the payment via PayPal. The
phone number and detailed address is very important for expediting the delivery.
Items delivery may be delayed without providing a telephone
number.
4. Item delivery time depends on the carrier, Holidays and weather
condition in your location. If you wait until estimate delivery, you haven’t
received item,Please logo your local post office tracking system to check. if
you haven’t view the updated shipment, Please do contact us. We are contacting
to Logistics Company and look your item exact location. If we cannot find your
item. We will resend or full refund money to you. We do not want to give you a
bad buying experience. Please do not open case within Estimated delivery time,
because it is vital important to us.
5. You will be notified once the shipment has been made.
6. A business day is a normal weekday. Saturdays, Sundays, and major
holidays are not business days.
1. We stand behind every product we sell. If you're
not pleased with your purchase, we'll be happy to solve your problem,please
don't open a dispute easily.
2. We stand behind our quality products. We offer
a 60 day hassle-free money back guarantee, return shipping is responsibility of
the buyer unless the return is a result of our mistake (i.e., your receive the
wrong item or defective). If you receive your charger and it is defective or not
working due to manufacturers defect, we will replace the item for you or refund.
You will need to inform us through eBay messages system after you receive your
item, Please tell us the Detailed Problem and we will try our best to solve it
for you.
3. If you are not 100% satisfied with your
purchase, you can return the product and get a full refund or exchange the
product for another one.
4. Any product you return must be in the same
condition you received it and in the original packaging.
We provide 12 months long warranty for laptop battery, and we provide 6
months long warranty for tablet battery or phone battery.
1. We will leave
you a positive feedback after your payment is
cleared.
2. Your feedback is very important
to us, please leave us a positive feedback with all 5-star for the Detailed
Selling Rating when you received the item.
If there is some problem about the product or
if you are not satisfied with our items or service , please don't hesitate to
contact us through ebay message system before leaving neutral/negative feedback
or opening ebay/paypal case, we will always try our best for 100% customer
satisfaction.
Please contact us first via ebay message system. We try our
best to reply to your emails as soon as possible, however, due to high volume of
daily incoming emails and time zone difference; we may not be able to reply your
emails immediately. Please allow 24 business hours for us to response.
If you have any
problems, Please contact us through eBay messages system instead of our email
mailbox lest we can't receive your message!!! We will respond within 24 hours
(Sat.
and Sun. excluded).