If your item is not as described in the auction listing or is in unacceptable condition a refund will be given for the purchase price upon return of that item and will not include shipping fees.  Please feel free to message me with any questions you might have.  I strive to have every item well-packed and shipped either same or next day.  I use as many recycled products as possible.  Thank you for bidding and buying from Hopefulheidi.  I have been an eBay seller for over 20 years.   I know you have many choices on Ebay and appreciate you looking at this auction.