(1) For your best shopping experience in our store and saving your time .Please Do Not click "Return this item" except that you just don't need it any more.Because no return request is our company's Service. Please click "Contact seller" via Ebay Message(protected by Ebay),that is the fastest way to solve any problem for you.You will get the replacement or refund through the communication between us.
As the picture show below:
(2)We fully guarantee Customers benefit within 14 business days if item DOA (damage on arrival), and please contact us within 30 days from the delivery date to exchange or refund.No need return just contact us. Refunds will be given via paypal only.
(3) For malfunction products under warranty period, please contact our customer service via EBay Message. Replacements will be sent once after we have a fully communication.No need return the original one after we have fully communication.
(4) The buyer has an obligation to cooperate with seller to verify defective item. If you want return, please double check if the item does not work or you just don't need it any more. If the item defective or no work,
no need return.
(5) All NON-Seller Mistake returns for refund are subject to 20% re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you brought wrong item or cancelled order after item was shipped).
(6) A Merchandise Authorization Number (RMA#) is required for all need returned packages(After we have a fully communication). Please contact us to get an "RMA" number before you ship your items back to us. Items returned without an "RMA" number would be ignored or delayed in processing.Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.
(7) All return products should be in original package with all accessories included.
(1) Order cut-off time is 14:00 PM on Monday to Sunday.
(2) All the items will be dispatched within 1 business day after receipt of payment via AU POST parcel force. It usually takes 3-6 buisness days to arrive .The transit time is highly depend on Postal Service after we shipped out.
(3) We ship items to your eBay confirmed address only. Please make sure your address in eBay is matched with your shipping address before you pay. We are unable to take any responsibility for wrong address, any custom delay or tax.
(1) We accept PayPal only.
(2) After you have won the auction, an email will be sent to your eBay registered email address.
(3) If you are paying through Paypal using eCheck, note that your item can be shipped only after eCheck has cleared.
(4) All payments are expected within 7 days after the last winning auction is closed. A non-payment dispute will be opened if full payment is not received.
(5) We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
All emails will be answered within 24 hours (Sat. & Sun. excluded).
If you don't get response within 1-2 business days, pls check your email again and your SPAM box. If still no response, most times it is because your email did not go thru successfully or you sent to the wrong email address. Please keep in mind that by no means we would ignore your emails and not respond on purpose.
Your satisfaction is our pursuit. We Strive For Positive Feedback & 5stars ☆☆☆☆☆DSR (detailed seller ratings).
A Positive Feedback will be left to all buyers and we wish the same from you (*^__^*)
If you have any problem/dissatisfaction, please contact us via eBay. We really appreciate the chance to improve our service
