Returns

If you are unhappy with your delivery, whatever the reason is, as long as the garment is in the same condition and in the original packaging it was sent to you in, you are free to return this to us within 30 days after receiving the item.

How to return an item:

To return an item, you must start a returns request. This can be done under My eBay > Purchase History > Return This Item

FAQs

What is Ex-Chainstore?

Ex-Chainstore is the term used to describe garments that are no longer stocked by the high-street store they were originally made for and sold by.

Why do you remove the tags from the garments?

The tags and labels are removed from items before dispatch, to prevent store returns and to comply with UK resale and copyright laws. 

Rest assured the garments are as new as those bought in stores.

If you have any questions regarding our products or services, please feel free to contact us and we will get back to you within 24 hours