We are a long established (1995) business with retail stores in addition to our online presence of 'Scificollector' which has been operating since 1998. We specialise in popular culture TV and Movie merchandise. Over the years we have maintained a very strong relationship with all things Doctor Who and as an official BBC licencee manufactured many Whovian collectibles, along with action figures for Torchwood and the Adventures of Merlin TV Shows amongst a raft of other collectors items from the realms of Gerry Anderson, Red Dwarf and many others.

We held regular signing events whilst at the helm of the Collectors Centre on London's Strand with Tom Baker and many stars from the TV & film world. From 2006 we ran the shop for the Doctor Who Cardiff Exhibition and later became supplier to the BBC's other Doctor Who Exhibitions. In 2023 we presented the unreleased figures from the Eaglemoss Doctor Who Figurine Collection. You can often find us Comic Con and numerous other similar events.

We are independently owned and aim to give you an assured professional shopping experience both online and in our physical Television & Movie Stores.

Paypal is our preferred payment method for simple, quick and safe transactions.

We can accept other methods of payment however; please just ask.

We ship the majority of our items POST-FREE within the UK or at reasonable cost via a number of carriers and we aim to get your orders to you generally within 3 working days.

Orders are processed Mon- Fri with orders placed before 2pm generally processed and sent the same day.

For an additional fee, most orders can be sent via UPS or similar next day service.

Shipping to the EU and Worldwide is possible via the Ebay Global Shipping Program.

If you have any shipping questions, please do not hesitate to get in touch.

We offer a 'no quibble' guarantee on all your purchases within a minimum of 30 days provided goods are returned in an unused and 'as received' condition.

We highly recommend using the Ebay Managed Returns process where possible which can be accessed via the options on the order when viewed in your Purchase History.

Our returns address:

Ebay Returns,
Scificollector Character Kingdom,
10 Maxted Park, Maxted Road,
Hemel Hempstead, Herts HP2 7EP

For faulty/damaged or incorrect goods, please contact us by Ebay message or phone on 01442 259 612 and we will advise of the appropriate action.

We're here to help so if you have any questions, please get in touch.

Feel free to contact us by Ebay message at anytime or by phone during office hours on 01442 259 612 and we'll happily assist.