eBay

Why buy from us?

🥇 UK Registered Business

🤗 Over 3000 Positive Feedback

🚚 Free Express Shipping*

🌱 Reduce your carbon footprint through refurbishment

*Free shipping does not include international orders & collection only items.

Payment

We accept the following payment methods

VAT

We are VAT registered and will provide a VAT invoice upon request. If you are an EU VAT registered customer, please contact us before purchasing.

LENOVO THINKPAD X390 12.5" i5-8365U 16GB DDR4 256GB SSD Win11 Laptop - GRADE A

SKU: 10848

Product Description

What you receive

1 x LENOVO THINKPAD X390 laptop
1 x Compatible AC Adapter + Power Cable (UK Three-pin Lead)

Please Note: This laptop does not come with it's original box and accessories.

Condition

Grade A laptops may contain light scratches and scuff marks on the casing and bezels. The screen will be in excellent condition with no scratches or pressure marks. The keyboard may feature signs of use, including lightly worn keys. There may be 1-2 rubber feet missing on the bottom casing. Battery life can still vary quite significantly for Grade A laptops, so it’s important to check the product information before making a decision.

Please note: The laptop shown in the image gallery is purely for illustrational purposes and may not represent the laptop you will receive.

Battery Condition

Excellent - The battery has passed our tests, holding at least 90% of design capacity.
Good - The battery has passed our tests, holding at least 75% of design capacity.
Poor - The battery has failed our tests, holding insufficient charge from it's design capacity. The battery either may not hold charge, have a fault or is not present within the laptop.
Failed - The battery is faulty and needs replacement or the battery is not present within the laptop.

Specification

Manufacturer:	LENOVO
Model:	THINKPAD X390 (20Q1S6Y700)
Processor:	Intel(R) Core(TM) i5-8365U, 4 Cores
Memory:	16GB DDR4 2667MHz
Storage:	256GB SSD
Graphics:	[Intel®] WhiskeyLake-U GT2 (Integrated)
Screen Size:	12.5"
Resolution:	1920x1080
Webcam:	Yes
Wi-Fi	Yes
Backlit Keyboard:	Yes
Keyboard Layout:	ENGLISH - UK
Fingerprint Reader:	No
Touchscreen:	No
COA	Windows 10
Operating System:	Windows 11 Pro
Optical Drive:	N/A
Bluetooth:	Yes
LTE Connectivity:	Yes
Colour:	Black
BIOS Locked:	No
Battery Condition:	Good

BATTERY CONDITIONS ▼

For devices such as laptops, they feature batteries (or sometimes multiple batteries) which can vary in health. Here are our grading conditions for the batteries in the products we sell.

Excellent - The battery has passed our tests, holding at least 90% of design capacity.

Good - The battery has passed our tests, holding at least 75% of design capacity.

Poor - The battery has failed our tests, holding insufficient charge from its design capacity. The battery either may not hold charge, have a fault or is not present within the laptop.

Failed - The battery is faulty and needs replacement or the battery is not present within the laptop.

WHY CHOOSE REFURBISHED? ▼

One of the most important things we can do when it comes to helping the environment is to buy refurbished instead of new. Every product contains embodied carbon (the carbon emitted in producing it). Purchasing refurbished office furniture or IT equipment helps extend the products’ lifecycle and lower a business’ or individual’s overall carbon footprint.

All IT equipment has been securely wiped of data to the highest standards by our experts using specialist software certified by the National Cyber Security Centre.

Postage & Shipping

Shipping Cost

Item Location: 1-4 Ardra Road, London, N9 0BD, United Kingdom

Free 3-5 Days Delivery for UK Mainland addresses.

Express Delivery (1-2 days) available for £15.00.

£10.00 charge for Northern Ireland, Scottish Highlands & Scottish Isles addresses (please message us beforehand if unsure).

We do support eBay's Global Shipping Programme for international buyers. If you are located outside of the UK, please use eBay's Global Shipping Programme. This may be subject to shipping fee paid to eBay.

Dispatch & Delivery

All items are dispatched within 3 working days and delivered between 3 - 5 working days (unless specified otherwise) from recipt of cleared payment.

Excluded locations: Afghanistan, Libya, Nauru, Russian Federation, Somalia, Ukraine, Yemen

Collection

We allow collection on all of our products. Please ensure you place your order and make payment first on eBay before attempting to collect. We will require at least 24 hours from payment before you are available to collect. You must provide some proof of receipt upon collection.

Returns Policy

There is a 2 week return period should you change your mind with the product. You are responsible for ensuring the item is efficiently packed and is sent to our warehouse safely. If you would like us to collect the item from your address, we will deduct the collection/delivery fee of £15.00 from your refund. Please ensure you contact us within 2 weeks of purchase. Should the item arrive back to us damaged, you may be liable for any damages.

Damaged Products

There is a 30 day return period for faulty items. If the item has arrived in a faulty state, please contact us as soon as possible and we will discuss with you how to resolve the situation. We will accept returns within this period and collect the faulty item from your address free of charge.

Upon receipt of the product, we will conduct an inspection to verify the reported damage. If the item is found to be faulty as described, a full refund will be processed within 3-5 working days. In the absence of any identifiable damage, a partial refund will be issued, deducting £15.00 to cover shipping costs.

Please note, any requests for returns submitted beyond the 3 Month period from the date of receipt will not be accepted for damaged products.

Warranty

Warranty may apply to selected products. Please view the above description to see if warranty is included with the product. Warranty conditions has priority over the aforementioned returns. Please contact us if you have any questions before purchase. Any Warranty only applies to UK Mainland. International orders are covered by eBay's policies.

About Crown Workspace

We sell a wide range of refurbished IT equipment including computers, monitors and laptops, printers, servers, routers and firewalls, switches and conference equipment. RenewIT sells quality used IT and electrical equipment from well-known and reputable brands to individuals and businesses.

Crown Workspace - Renew Centre Tour

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Feedback

Here at Crown Workspace, we strive to provide the best experience and maintain customer satisfaction. If you have encountered a problem with your order, please ensure to message us before opening a case with eBay. We will be more than happy to assist you with the issue. Your feedback is important to us, if you have had a pleasant experience with us, please be sure to leave us a positive review on eBay on what we've done right. We monitor all feedback left and incorporate suggestions into our workflow.

If the service you have been provided is below satisfactory, please do not hesitate to send us a message, we will try our best to aid you.

Operational Hours

Our Office & Workshop is open from the following times (GMT):

Monday: 08:00 to 16:30
Tuesday: 08:00 to 16:30
Wednesday: 08:00 to 16:30
Thursday: 08:00 to 16:30
Friday: 08:00 to 16:30
Saturday: Closed
Saturday: Closed

Please note: If you place an order on the weekend, it will be processed the following working day.

Bank Holidays may vary.

Contact Details

Crown Workspace Ltd (IT Resale)
3 Ardra Road, London
N9 0BD
United Kingdom

0203 874 2633

FAQs

I need specific cables with my order. What should I do?

Please get in contact with us detailing which specific cables you require with your order. You can also leave a note on your order soon after you've placed it.

Is it possible for me to collect my items?

Certainly! However, please get in contact with us first to let us know when you'd like to collect so that we have enough time to prepare your item. If you would like to test the item before purchase, please send us a message.

Do you accept Cash on hand?

No, we do not accept cash. Please ensure you pay via eBay. Orders will not be dispatched once valid payment has been cleared. If you have planned to collect, please ensure you have paid before you collect and provide proof of receipt upon collection.

My order has been dispatched, but the tracking is unavailable.

We will provide a tracking number once your order is being prepared. Once the courier collects your parcel, and scans it into their system, the tracking number provided will update and you will be able to follow your parcel's journey.

A Desktop/Laptop I've purchased is experiencing issues, what should I do?

We strongly advise when setting up your new device, that you ensure it is updated fully with all optional drivers installed. If you have any issues with this, or require further assistance, please get in touch with us and one of our technicians will assist you.

My item has arrived damaged, what are my next steps?

Please get in contact with us as soon as possible, and provide images if you can. We will ensure to provide resolutions to ensure you are left satisfied with our service. Please view our Returns Policy to see how you're covered.

Do you purchase equipment?

We certainly do, please get in touch with us to discuss further.