This is a new sterling silver charm. It is unbranded and made to fit any charm bracelet beautifully! The item in the image is exactly what you will receive.

Packaging:

• We ship all items in a bubble padded envelope.

Payments:

• PayPal is our only accepted method of payment. Payment must be completed within 3 days from purchasing. If payment is not completed after 3 days, an unpaid item case will be opened, and the item will be re-listed.
• We accept most best offers. If we accept any offers, you will have 3 days to complete payment, or an unpaid item case will be opened, and the item will be re-listed.

Shipping: USA

• We ship all items within 48 hours after payment is completed. We offer free shipping and your item will be sent out as USPS First Class Package which you should receive within (2-6 business days). We ship Monday-Friday, no weekends and no holidays.
• If you make a purchase during the weekend, your item will be sent out that upcoming Monday morning.

Shipping: International

• We ship all items within 48 hours after payment is completed. We do not offer any free shipping for international orders. Each location offers a different shipping cost. Each listing will automatically calculate the cost of shipping to your location. Please allow a reasonable amount of time for the package to get to you. It could take (2-3 weeks) time. All tracking information will be uploaded when the package is sent out. When you are ready to make a purchase, type your zip code or location and the shipping cost will be added to your payment.
• We are not responsible for any extra fees your post office might have.
• We do not accept returns for any international purchases.

Returns & Feedback:

• Returns are only accepted for items that aren’t as described within 14 days of receiving it. We do not accept any returns on earring purchases. If you purchase a ring and it does not fit, we will accept a return and will offer an exchange if we have your correct size in stock. Return shipping charges are the buyer's responsibility. We do not accept returns for any international purchases.
• Our feedback is very important to us. If for any reason you are not satisfied, please give us a chance to fix the issue before giving us a neutral or negative feedback. If you have any questions we are here to help, please send us a detailed message and we will respond back to you at our earliest convenience.

Questions?

Our contact hours are 7 days a week, 9am - 9pm EST – Eastern Standard Time.