We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Warranties: | Our Products have 180-days warranty against defects in material and workmanship/Crafting , Any product which proves to be defective will be repaired or replaced free of charge. Our guarantees against breakage, joint failure, and corrosion under normal use. Instruments damaged in an abusive or accidental manner are also excluded by this warranty. |
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| Delivery / Shipping: | We offer free delivery for orders with in UK. We also offer very nominal price to the rest of Europe and other origins for low cost post and packing is calculated based on your overall order this ensures you get our absolute best pricing on all our products. Orders placed prior to 3:15 pm, we will ship on the same day. Items are shipped via Royal Mail or Ups Courier service. Depends on service you select. |
| Returns Policy: | Our products within Product Warranty can be returned for either a refund or for a replacement of the same item or another similar product. T&C Applies when Buyer ship returned goods, please note the returned item must be with original packing. Please note: For all returned packages, full refund will be credited within 2 business days if the package in original packing. |
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