Discovery Canvas Art The Canvas is supplied hand stretched around a pine frame and ready to hang. Unlike many online Canvas sellers we are based in the UK  and only use the highest quality UK Pine Stretcher Bars not Chinese, Epson Inks,  Poly Cotton Canvas Rolls to provide a superior quality Printing. Stunning colour inks that are fade resistant up to 75 years  so your canvas stays at a high quality. Packaging All products are sent securely in sturdy Regular Canvas Box to ensure smooth,  safe delivery to your door. Terms & Conditions We accept Paypal Only.  No cash, cheque or Postal Order payments. Orders are shipped on clear funds only (If paying by eCheque, your order will be sent once funds have cleared) All orders are dispatched within 24 working-hours of receiving cleared payment We use Hermes, UPS, Parcel Force, DPD and TNT plus  many more to get your canvas to you Asap. Normal delivery takes 3-5 working days to UK via Hermes. or Next day delivery will take 24/48 hrs sent with UPS to UK. US and EU parcels will normally take 3-5 working days to deliver unless in an area of the US, or EU, or International where the locality is hard to get to or Far away I may send with other couriers and it might take longer to arrive, ie 5-10 days or more depending? Pick-up service is not available for any of our items Orders will be shipped to the buyer's registered shipping address in Ebay. Ensure your address is accurate before placing your order with us as we cannot amend shipping details once you have placed your order Orders are not processed for shipment    on weekends and holidays. Next day dispatch, please order before 3pm. We might be able to dispatch later if courier hasn't arrived for collection. Returns & Refunds (Valid for 14 days) You may return your order within 14 working days in original condition for a full refund To arrange a return, you will need to contact us to obtain a Return Address. When returning, please Insure and Track the parcel you are sending.  We will NOT accept any damaged canvas which is  made by the courier on return of item. You are responsible for any return postage to us. All returns are paid by the buyer. Please leave honest and fair feedback. We work hard to keep customers happy, and if we've made a mistake, we would like to be given a chance to resolve it, please contact us through Ebay before leaving negative or neutral feedback. Any Canvases Damaged by the Courier Please message me and select ( Send the seller a message ) without asking for a Return an item or any other action on Ebay to get  the fastest result, otherwise I will have to conform  with Ebay and wait for them to get involved and this might take weeks. Very frustrating if it is a Gift and need it Asap. Please Send and Message my Ebay, and Email me clear photo evidence of the ( Please use the best resolution you have when sending the jpeg Image so I can see the damage without pixelating ) Cardboard packaging outside Front/Back The bag where it has been pierced or marked Canvas both sides where the damage is and the whole canvas. so we can claim off the courier and send you a new canvas Asap normally the next working day or two if conforming to the above and there are no problems.