We only accept payment by verified PayPal accounts with a confirmed address. Please note that when you pay by an eCheque through PayPal it can take up to 5-7 working days for it to clear, which will delay the dispatch process.
All items will be dispatched within 24 hours after receiving your payment. Kindly note that items purchased on weekends and Bank Holidays will be dispatched the next working day. UK Delivery Following are the methods used for delivery, which will be mentioned in the listing. First Class Recorded You will have to sign for this to receive your package. It can take up to 1 to 3 working days, BUT NOT GUARANTEED. A tracking number will be provided if requested. First Class It can take up to 1 to 3 working days, BUT NOT GUARANTEED. Ireland & Europe Royal Airmail 3-5 working days, BUT NOT GUARANTEED.
We will only send replacement items once it has been confirmed lost by Royal mail. This can take up to 14 working days for UK customers and up to 30 working days for International customers. We cannot be held responsible for delays caused by Royal mail, your local postal service or by International customs inspection.
"We want you to be 100% happy with your purchase and offer a 30 day "no quibble" guarantee" Warranty & Returns If you are not happy with the product, you can return it within 30 days as long as it is in it's original condition/packaging and unused. No questions asked. Buyers will be responsible for the return cost. We will only be able to return or replace items that we have actually received.
Prior to returning any item. please get in touch with us so we can help you efficiently.
General Questions Please allow up to 24 hours for responses. You can also contact us via eBay message service for any wholesale enquiries. Please note that we are closed on Sundays. Refund / replacement / return order enquires. Business Hours
If you have any general questions then please contact us via eBay message service only.
If you want to contact us for a product you have sent back to us to see whether we have received it or not, please go to the Royal Mail website to confirm whether the parcel has been delivered to our business center and then allow 48 hours after we receive it to contact you
Mon-Fri 10am to 5pm
Business Address
143 Westmoreland Road
Bromley, Kent
BR2 0TY (UK)