Water Pumps Now Australia is an Australian owned Online Pump Shop. We are focused on supplying you with quality pumps at discounted prices. 

You can quickly and easily shop for products with confidence that the goods will arrive promptly, securely and well packaged with a full Australian Warranty. 

Our partnership with pump manufacturers such as Escaping Outdoors, Reefe, Xylem, Jabsco, Rule, Waterpro, Rainpro and Shurflo to name a few, means we can access a huge range of products and can order in special items at great prices. Only a small selection of the many pump products we have in our NSW warehouse are for sale in our Ebay store. 

Water Pumps Now has been operating since 2004 with thousands of happy customers across Australia and New Zealand and look forward to providing you with an exceptional shopping service. 

PRIVACY POLICY

The protection and privacy of your personal information that you supply is important to us. We comply fully with the Australian Privacy Principles (2014).

Water Pumps Now Australia offers quality pumps and accessories to our valued customers throughout Australia. We use Australia Post to deliver most goods up to 22 kilos in weight or the courier that best services your area. 

Tracking
When your order is processed you will be sent a Tracking Number so you can log in to the courier used to see where your parcel is. 

Dispatch
All our products are shipped within 24 hours (usually same day) of receiving your cleared funds with an expected delivery to you after leaving our warehouse of 2-7 business days. Please ensure your address is correct or there may be a delay or extra charge for resending your goods.

If you have any queries about delivery times please don’t hesitate to contact our Customer Service Team.

Defective or Damaged Items:
We work hard to ensure that all items we sell are defect-free, but sometimes a mistake will slip by. If you receive a defective item, let us know and we’ll arrange for a replacement at no cost to you. If your goods are damaged during shipment please contact us so we can remedy the problem.

Undeliverable or Refused Shipments:
If the address you provided in your order is undeliverable or incorrect, you will be responsible for the cost of shipping to the revised address. We will contact you to obtain a correct address and approval for the additional shipping charge.

Water Pumps Now Australia accepts payment via Paypal or Credit/Debit Cards (Visa or Mastercard) or bank deposits via the Checkout process. 

To ensure a smooth transaction please follow the Ebay prompts when paying. If you are new to Ebay and require help in any way please don’t hesitate to contact our Customer Service Team. We are happy to assist you through the process.

We understand that you might need to return something to us. Please contact us before sending anything back.

We cheerfully refund your money in full or exchange the item if you are not completely satisfied with your purchase and return the item in the original packaging to us within 30 days of receipt. You do not have to tell us why, however we appreciate your feedback. Your comments help us to improve our products and service. 

Buy from an established friendly team available to help you choose the right product for your situation. Our friendly staff can provide you with guidance and essential information so you can compare products quickly and easily by contacting us prior to purchasing to ensure you are buying the best pump or product for your application. 

If you have any questions or need technical help please don’t hesitate to send us a message. 

Ebay has changed its policies to all users and we are no longer able to leave our business phone numbers for you to contact us directly until purchases have been made. Use the Contact Seller button in each listing to send us a message. Our technical staff are in our NSW offices ready to answer your queries and provide technical assistance where required.