Please make sure that your delivery address is Correct, Complete and up to Date.

We have had many shipping address issues, which caused parcels to be undelivered or lost.

SHIPPING

Most of the orders made between Monday to Friday are dispatched within 24 hours. Any orders placed on Friday and during the weekend will be postponed to next Monday because we cannot post during the weekends.

We ship within United Kingdom.Standard delivery can take 2-5 working days (excluding dispatch time). To speed up the post, you could select 1st class delivery option for an extra cost and that can normally takes 1-3 working days. For guaranteed next day delivery, you would need to select an Express Delivery Option. Next day delivery is only applicable for orders made from Mon-Thur. Orders made on Friday will be shipped on Monday.

We do not have control over shipping. Please contact us if you have waited for a long time without receiving the product. Once the item is confirmed as LOST by the post office after being 15 working days, a new item will be sent to you or full refund will be provided. Please do not file any claims before this period.

RETURN

Please message us on eBay by attaching any photos (if required) if there is any problem with the product you have received. We will contact you to arrange for return.

We offer 14 days return policy on all our items unless stated otherwise. We do not accept return or provide refund/replacement after 14 days.

If order is made by mistake and requires cancellation, we are only able to cancel if the item is NOT dispatched and you will get 100% refund. If the item has been dispatched, we do not take responsibility for order made by mistake or for unwanted products. The item can still be returned to us for refund, however we will not pay return postage and will also deduct 20% handling fee.

The refund for any returned item will only be provided once the item has been returned back to us.

If buyer provided incorrect address and the product is delivered somewhere else, we will try our best to help you find the parcel. However, we are sorry that we do not take any responsibility for the loss or if we dont able to find the parcel. You must ensure that correct delivery address is provided to us when ordering.

PAYMENT

We only accept payment method PAYPAL

TERMS

In addition to the terms in the listing, we apply eBay buyer and Seller Protection Policy Please read that.

We value our positive feedbacks and ensure that our customer is satisfied. Any problem, please contact us by messaging us on eBay and we will try our best to resolve any issues. We do not currently support call service.

CONTACT US

Leaving feedback is not a way to communicate with us and If you don't receive the item or you receive broken items or some other problems or issues, we strongly suggest you to contact us first instead of opening a case against us. We are always here for you,please contact us first.

Please leave us a Positive Feedback if any problems send us a message through Ebay we will contact you with in 24 hrs and will solve your problem at our best.

Thanks for looking !

NOTE: MONDAY TO FRIDAY DAILY DISPATCH FOR ORDERS RECEIVED UNTIL 14:30 AFTERNOON.