· Please
inspect all merchandise upon receipt. Do not sign for package delivered with
obvious damage.
· Buyer
must contact us to obtain a return approval (RMA is required for all returns)
within 14 days after item is received. Once a RMA number is issued, products
must be returned within 30 days of delivery.
· The
RMA number must be prominently displayed on or near the shipping label of the
box.
- No returns will
be accepted, for any reason, without a valid RMA number on the shipping label of
the box.
- No returns will
be accepted, for any reason, for products returned after the Return Policy
period.
· Product(s)
must be returned in brand new condition and in the original manufacturer's
packaging.
- No returns will
be accepted, for any reason, if any item included that is not in its original
condition.
· Product(s)
returned will be subject to a 15% restocking fee and no refund on the original
shipping cost, if any. (Unless the merchandise is damaged or
defective).
- For product(s)
returned claiming as defective will be tested by our RMA Department. The 15%
restocking fee policy will be applied if there are no problems detected during
testing.
- The buyer is
responsible for reship shipping costs if the package is returned due to
insufficient address and/or unable to deliver; otherwise, will be subject to a
15% restocking fee. Please confirm your shipping address before
purchase.
- The buyer is
responsible for return shipping costs. And also the outbound shipping costs, if
returned for exchange.
· We'll
refund your method of payment or replace your item within a week after we
received the original item.