CUSTOMS INFORMATION FOR EU Customers,
Commercial items/goods sent to the EU over ?150? may attract VAT, duties and a customs clearance fee? You will need to understand clearance fees and what VAT and duties are applicable in your country of residence please as all customers are responsible for paying Customs & Duties in their own country of import.
CUSTOMS INFORMATION FOR NON EU Customers,
All customers are responsible for paying Customs Charges, Duties or VAT if any in their country of import as seller will not be responsible to pay such expenses.
Disclaimer: The
sale of this item may be subject to regulation by the U.S. Food and
Drug Administration and state and local regulatory agencies. If so, do
not bid on this item unless you are an authorized purchaser. If the item
is subject to FDA regulation, I will verify your status as an
authorized purchaser of this item before shipping of the item.
ESTIMATED TIMES - It is kindly requested to please look at the Seller Estimated Delivery Times instead of eBay as eBay's estimated times do not include the transit processing times or processing time taken by the destination Country's Customs Authorities or Time taken by the destination Country's Postal Services before the final delivery.
Customs Clearance: All customers are requested to note that it is their responsibility to pay any customs charges on their port of delivery if there are any
Also please choose Tracked Shipping from the postage options if you want your order to be sent via Tracked Shipping as standard delivery does not offer tracking at international level. Thank you for your cooperation.
All Orders are normally dispatched the Same Working Day if ordered by 2 pm afternoon, or within 24 hours after the clearance of payment into our PayPal Account.
All our product listings are with Royal Mail Standard Postage Charge ( No International Tracking Available) and this is an effort to ensure that we could bring our products in easy reach of international customers by only charging a nominal value of the postage. Customers making multiple purchases, order will be sent via Recorded Delivery if they meet minimum Quantity of the products.
Customers who would want us to send their orders via Recorded Delivery or by Courier, please let us know in advance by via eBay messaging system to arrange a revised invoice with the additional charge for Express Courier Delivery.
All deliveries are subject to stock availability and payment confirmation into our PayPal. However, if there are any delays or issues, we will inform you of any such delay in our earliest possible, within 12-24 hours.
PayPal is the only form of payment accepted. PayPal allows for a hassle free transaction in which both the buyer and seller are protected.
MEDENTRA Plus has an open policy to accept returns if for any reason, customers are not satisfied with the product supplied. Please simply message us via eBay and we guarantee to reply you within 24 Hours Response Time giving you a Seller Resolution in your best interest. We will either send you a replacement straight away or refund your full money paid for a return of the item.
Unlike other sellers, we will also reimburse the postage money straight away If after the Lab Test, it is proved that our instrument had a manufacturing fault. No Questions Asked. Hence, your every penny means to us and is safe with us until you receive your order and is completely happy with that.
In case if a customer has changed mind and do not want the item anymore, We are happy to accept the return. Please ensure that the item is in its original packaging, unused and in its new condition. We will refund the full money paid.
Example, If you have any problems with the delivery, if your order is getting delayed or if you are not happy with the item, please do not panic, and send us a message via eBay about your problem. You can send us a message via ebay and write us about your problem, whether it is about a delay in Delivery or the quality of the product, we guarantee to respond to you as quick as we can between 12-24 Hours and will resolve your issue to ensure your complete satisfaction with us.
If you are a Dental Dentistry, Dental Professional, Dental Institution, or a Dental Student and would like to speak to us about your proposed order, maximum discounts, etc.
If the product did not meet your expectations or if the product did not come as described in the listing, please message us via eBay messaging system for "Return of Product for a Full Refund". You will requested to return the product to our return address for our Lab Tests so the problem could be diagnosed and help us prevent it from happening it again in the future.
About
Medentra Plus
Medentra Plus is one of the reputed industry leading British Brand in North East of England imparting its role in supplying high quality Dental, Dentistry, Implant and Orthodontic Instruments to the Health Care industry of today's era at an extremely competitive and reasonable bargains.
Medentra Plus has achieved a benchmark in Europe followed by our rapid success in retailing the above products at the philosophy of "Value For Your Money" at highly reasonable prices backed by World Class Customer Service where your issues and concerns are taken care of with Immediate Notice and every effort is made to ensure our customer's complete satisfaction to the best of our ability and service standards.
Why
Choose Us