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Important Information 

Contact us

Please contact us via the Ebay messaging system or see our details in the business seller information.

Payment

We accept payment by Paypal or credit card payment over the phone. Goods will not be shipped until payment has cleared.

Carriage Charges

The carriage charge stated is for the whole of the UK but please note that the following postcodes / areas may have an extended delivery time. (but no extra surcharge).

AB, BT, HS, IV, KA, KW, PA, PH, ZE, Isle of Wight, Isle of Man, Isles of Scilly and Channel Islands.

We do not ship to PO Boxes & BFPO.

Carrier Upgrades

The postcodes / areas above cannot be upgraded to 24 Hour carrier.

If upgrading please see the postage and payments tab which will give you your estimated delivery date.

Delivery

For orders shipped by carrier a signature may be required unless you have left special instructions for your item(s) to be left at an alternative location or place. Please be aware that special instructions are done at your risk and we cannot accept any responsibility for loss or damage.

Orders for multiple post items may be dispatched by carrier.

We request a telephone number (preferably a mobile) to assist us and the carrier if there any problems with your order / delivery. Please be assured we do not use your information for any other purposes.

Refunds, Returns or Warranty Claims

Please see the returns section for our returns policy.