How
is the silk fabric printed? Our
silk fabric is printed using pigment inks. They are eco friendly,
safe
for children, and washable (but will fade minimally the first wash).
What is unique about our silk printing is that our manufacturer
has
adjusted the ink to print right thru the fabric so you see the print on
both sides. You will almost not be able to tell the difference
from the
right and wrong side of the print.
What types of inks are used? Our
silk fabrics are printed with eco-friendly nano pigment inks that are
safe for children. The inks are mixed with a binder which when
heat
set, makes the fabric washable.
What are the limitations or allowable variations of printing on silk? Silk is always unique. Due to the nature of silk, there may be imperfections in the silk that may be included in your print order including slubs in the silk, colour variations in the bolt, and printing off grain. Your printed silk may show some bleeding into nearby colours. This is more noticeable on our silk habotai than on ours silk chiffon.
What weight are your silk fabrics? Our silk fabrics are very lightweight. Our silk habotai is 8mm and our silk chiffon is 10mm.
How
do I care fro my printed silk? Our
silk habotai and silk chiffon can be machine washed. However,
please
expect a change in texture after machine washing. To soften our
silk
habotai, machine wash cold on the delicate cycle with no detergent.
Tumble dry on low. Please expect a 3-5% fade which may be
uneven and
more noticeable on dark and solid patches. To wash regularly, add
a mild
detergent or shampoo and machine wash cold on the delicate cycle. Tumble dry on low or hang to dry. Machine washing chiffon will
result
in it becoming more crinkled or crepe textured.
You may also dryclean your printed silk fabrics.
Will my printed silk fade? Our
silk fabrics experience minimal fading when washed. Usually
around
3-5%. The fade may be uneven over the surface and will be more
noticeable on dark and solid patches.
Will my printed silk
shrink? We
heat set printed silk fabrics at 350 degrees. This means any
shrinking
that will occur usually occurs during the heat setting.
Can I iron printed silk? Yes. Our printed silk may be ironed on low or on the silk setting, with or without a pressing cloth.
PRODUCTION & DELIVERY: These are custom, made-to-order items. Production turnaround on orders is generally 1-4 business days on average, plus 3 to 10 days shipping time on average. If there is a foreseeable production delay with your order due to a materials supply restock or higher than normal demand in production, we will do our best to notify you. Please allow that these are estimates only and "days" refers to business days (Monday to Friday)
RETURNS: Since these are custom made
to order items, we do not accept returns except
in the very rare case of a mistake in the order, gross defect, or
damage from shipping. Please contact us within 14 days of
receiving the
item to make arrangements for a replacement item or refund -- Please
include a detailed written description of the problem and include
pictures.
CUSTOMIZATIONS: You can have your name or initials added to the Item for a modest fee (see item theme options). To have your name or initials added to the image design: 1.) simply select the appropriate product options during the order process. 2.) As you finalize the order, you should have an option to include a note or special instructions to the seller. In this space simply put your name or initials that you want to appear in quotes.
If you purchase the name/initials option, your name or initials will appear in one of the corners of the design in a bold slightly italic, slightly "scripty" font.