Important Information
  • The price includes a pair of front engine & end carriage.
  • We will do our best mix the colors and make the whole name more colorful (if your order is mix-color trains)
Most of colorful letters have only one color as advertised and pictures. Few letters have 2 colors. To better suit customers' need, we will do our best mix the colors and make the whole name more colorful. If you require the colors of letters are exactly as displayed in picture, please let us know. Otherwise, we believe you understand you are agree to let us mix the colors. Thanks for your understanding.


Order Instruction
  1. Select the correct options from the dropdown menu.
  2. click the "add to basket" button
  3. Select the additional accessories e.g. curved track or straight track (Optional)
  4. Repeat the above steps if you wish to order more than one name.
  5. Click the "Check Out" button to check out
  6. Important notice:please leave the name you required in the message during the check out. 
Product Information
  • These natural wood letters are perfect for personalized name, bed room decorations, early alphabet education, and gifts.
  • Colour letters are all non-tonix painting, each letter has only one colour.
  • Both entertaining, and fun for all ages these train letters are made from carefully sourced material and in its natural condition. The whole manufacture process is strictly under child safety instructions.
  • Trains are linked via a metal hook and loop system.
  • Having the train is Guaranteed to bring a smile on any child's face
  • Approximately 7cm in length and 6cm in height for each letter.
  • Trains are made of natural wood without painting.
Why buy from us?
Buy with confidence: We are fully responsible for your orders, and your orders are insured up to £20.00 GBP. In case items are lost/damaged during delivery, it's on us. 

All about education: Products we sell are not only for fun, but also aim to improve one particular skill of the children. Your childrens' early education starts from playing toys.

Support: We are dedicated to provide the first class customer service and try our best to meet the requirements of our customers.

Best Cost-effective: High Quality, Low Price. All our products are from the well-known brands, and Our price are up to 30% lower than the high street retail price without compromising the quality.

Rapid Delivery: We are very proud of our delivery speed. Your item usually will be dispatched in the next working day as soon as the payment is cleared.

Delivery Information
Default Free delivery: the default delivery option is Royal mail 1st or 2nd class, which takes 1-2 working days for 1st class and 3-5 working days for 2nd class. Both of them do not have tracking information.

Upgraded Recorded Delivery: We recommend you to pay a small fee to use a better and safer service if you wish your items arrive in time safely. The service usually takes 1-3 working days to delivery. The recorded service offers a tracking number for you to track where are your items.

Express special delivery: It offers a guaranteed next day delivery with a tracking number. Delivery in Saturday may subject to a surcharge.
 
Delayed delivery: We use Royal mail service by default. Royal mail generally provides a good and fast service. However there is small chance that your items may be delayed or lost during delivery. Please contact us if the item failed to delivery after 2 weeks of your payment.

Tips: Allow sufficient times for the item to delivery under the delivery options you choose. If you need your items within 2 weeks, the default 2nd class delivery is fine. If you need your items within 1 weeks, please use 1st class delivery. If you need your items in next day, please use express special delivery. By giving sufficient delivery time, not only help you receive your items on time, but also give us a little buffer time to offer second-delivery in case the items are lost/delayed.

Claims & Compensations
We understand it's a pain when your items are delayed or lost, and buyers prefer to open a case on eBay to claim the compensation. Most of buyers were asking for the tracking information even they know they didn't use the recorded service. We do appreicate if you can communicate to us first and we usually replied all our messages in 24 hours.
If indeed you failed to receive the items after 2 weeks of your payment, we can either re-send your items (subject to stock availability) or issue the full refund. 

Our Guarantee
No quibble & No fuss. If you are unhappy with your purchase within 7 days of the receipt, we are happy to issue a refund as long as the item is in its original condition (box unopened, item unused and undamaged). Postage will not refund in this case.

Return Postage Reimbursed: If the item you received has quality issue or wrong items were sent by mistake.

Where to find us?
For more information and direct contact, please feel free to visit our cozy shop at 322 Camden Lock Village, London, NW1 8QX