IMPORTANT INFORMATION ON OUR POLICY AND FEEDBACK

We try to be fair and accurate with all of our product listings and descriptions. Please read each auction, bid, and sale carefully.

We will appreciate it if you please email us before leaving negative feedback. If there is a problem, we can work together to resolve it. We strive to always be extremely fair and always try to work with reasonable customers.

Negative feedback doesn't go away and should only be left as a last resort! We strive for positive feedback, harmonious relations and even friendships.

We will always make every attempt possible to resolve issues if we made a mistake(It happens). Please do not assume a mistake is intentional.

Let us know if our service could be better!!

STORE POLICIES

Payment

We accept payment via PayPal secure online payment center.

Shipping

Small item orders are shipped within 2-3 business days after receiving a cleared payment (Excluding Weekends)

For a Larger item, orders are shipped within 7-10 business days.

Items ordered together are not necessarily shipped the same day or in the same carton.

Damaged Items

If you receive a product that is damaged in shipment please email us immediately, within 2 Days of Delivery Date. We can file a damage report with the shipping company and make arrangements to resolve the damage. Any and all damage must be documented with photos of the damage and emailed to us within 2 days of delivery date (this is required to file a claim with the shipping company).

Returns

All Returns must be Authorized. Accepted AUTHORIZED returns must be received at our location within 7 days of the delivery date, in NEW & UNUSED condition. The Buyer is responsible for returning the product in NEW, RESALEABLE condition. It MUST arrive UNUSED in it's original packaging, complete with ALL accessories & user manuals, warranty documentation etc. If ANY original parts, accessories, documentation, packaging etc are used, damaged or missing a 50% re-stocking fee will be charged. 

We will either EXCHANGE your item or offer MONEY BACK (via PayPal ) minus the original shipping and insurance costs 

Please email us for further instructions BEFORE returning your item. The returning item must be fully INSURED to prevent loss or damage. The BUYER is responsible for the costs of shipping and insuring the returning item, and if applicable the cost of shipping the exchanged item. We will notify you once we have received and processed your returned item. All items are subject to a 15% re-stocking fee.

Customer Service

We are committed to providing customer satisfaction. Please feel free to contact us with any questions concerning our product range or your order. We can assure you of a prompt reply.