Shipping Info
Items that are offered with "FREE SHIPPING" in the item description above only qualify for free shipping to the lower 48 states in the USA with "Buy It Now" Only. Shipping cost will be charged for all auctions and orders shipping to Canada, Hawaii and Alaska, PO Box, FPO/APO, and US Territories.
ATTN: International Customers - You MUST get a shipping quote prior to bidding (Please Provide a Postal Code and Qty). Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. If needed, check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Please allow 24 hours to process your order once payment has been received.
Shipping amount determined by recipients location.
Payment
Pay Pal (World Wide)
Visa / Mastercard / Discover / AMEX (USA/Canada Only)
Payment or contact must be made within 3 business days, failure to do so will result in a Non-Paying Bidders report.
Product Availability is not guaranteed after 3 business days.
Returns
We DO NOT accept RMA's or Returns for Non Defective Items.
Any merchandise returned for repair and found NOT to be defective by our technicians will have a 25% restocking fee.
There will be no exception to this policy. By placing a bid or order with us you have entered into a binding agreement that you acknowledge and accept our procedures.
Additional warranty length is available, contact us directly for more details.
Warranty
Any equipment purchased from ASAP Computer Parts, Inc. is guaranteed to be the equipment specified on the buyer's purchase order and is to be shipped in good physical and working condition. All Cisco equipment shall have a 90 day Warranty unless specified otherwise. All Extreme Networks, HP and Foundry Networks equipment shall also have a 90 days warranty (equipment from other manufacturers comes with a 30 day warranty unless otherwise noted) *. ASAP Computer Parts, Inc. will, at its option, repair, replace or refund the purchase price of items found to be defective, within the previously stated limitations and with the following exceptions:
- Equipment determined by ASAP Computer Parts, Inc. to have been ABUSED, MISUSED, ALTERED, NEGLECTED, LOST, or DAMAGED in shipment.
- Equipment offered on an "AS IS" basis.
- Equipment must be maintained with the software as delivered by ASAP Computer Parts, Inc..
* Due to ASAP Computer Parts, Inc. non-guarantee of compatibility or upgrade-ability, the six-month warranty provision excludes all Servers, Desktops, and Laptops. Unless otherwise stated these items will carry a thirty (30) day warranty from the date of sale.
ANY ATTEMPT TO REPAIR EQUIPMENT BY ANY COMPANY OR INDIVIDUAL BEFORE NOTIFICATION OF CLAIM TO ASAP Computer Parts, Inc. WILL AUTOMATICALLY VOID ALL WARRANTIES AND ALL EXPENSES INCURRED ARE THE RESPONSIBILITY OF THE PURCHASER. This warranty is applicable to the original registered purchaser of the equipment from ASAP Computer Parts, Inc. and is non-transferable. Equipment serial numbers must match ASAP Computer Parts, Inc. original sales order.
To Obtain Warranty Service
If any equipment shipped from ASAP Computer Parts, Inc. is found to be defective during the warranty period, please contact ASAP Computer Parts, Inc. and have the following information available:
- Sales invoice number or Sales order number or Customer PO number
- Serial and part number(s) of the defective equipment
- Specific problem with product and reason for return
- Date of original purchase