We are a customer focused company. Each of our products is produced to benefit our customers with the highest quality and best value. Our shop opens 6 days a week while our online store opens 24/7.
The price of our products is transparent and on spot. We endeavour to provide best products and services to our customers.
100% CUSTOMER SATISFACTION GUARANTEE
We are selling the highest quality engineered solid timber doors in Australia.Our price and services are always the best on the market. We are working extremely hard to provide 100% customer satisfaction guarantee and we have achieved it in the past many years. Our customers' feedback says everything. Please see the TESTIMONY
BUSINESS HOURS
Our online store opens 24/7.
OFFICE AND PICK UP HOURS
12/111 Lewis Road Knoxfield VIC 3180
09:00am to 05:00pm, Monday to Friday
10:00am to 01:00pm, Saturday
Closed on Sunday and Public Holidays
Please notify us if you would like to pick up you order. There will be no freight charge for pick up.
We accept PayPal, Credit Card over the phone, Bank Transfer, Pay at Pick Up.
We welcome walk in customers and no appointment is needed. However we recommend our customer to give us a call to confirm stock availability before pick up.
DELIVERY INFORMATION
We provide door-to-door delivery all over Australia. All the deliveries have tracking Numbers and are covered by transit insurance. No order is too small or too big. For small order, doors will be packed with thick cardboard individually; for big order, pallet will be provided for forklift unload for free and packed with thick cardboard too.
DELIVERY TIME
Melbourne Metro - The Same Business Day Express Delivery Available Sydney Metro - 2 Business Days Delivery Canberra Metro - 2 Business Days Delivery Brisbane Metro - 3 Business Days Delivery Perth Metro - 5 Business Days Delivery TAS - 5 Business Days Delivery
Please allow extra 1 or 2 business days handling time for us to process and pack your order. Delivery to country area may take longer time. All the delivery time frame is estimated.
All of our goods are bulky and heavy, shipped via couriers, and all couriers DO NOT accept PO Boxes delivery.
All items will be delivered between 8am to 6pm Monday to Friday, no weekends and public holidays. We offer a free redelivery when customers miss the delivery for the first time. Redelivery fee will be charged if customers miss the delivery again for the second time.
If you are able to accept the delivery when it arrives, please contact us for a solution.
You may return the goods under original condition for any reason within 30 days and get full refund.
Unfortunately, we are not able to refund the shipping cost.