Please call us at - between 9 am - 4 pm Pacific Time if you have any questions about the described items, we will do our best to help.

Sales Tax
California residents must include State Sales Tax. If you are an automotive parts business and/or you have a tax number, please include it on a tax card with your order.

Payment
SVAUTOMOTIVE accepts Visa, MasterCard and PAYPAL credit cards, certified funds. Please contact us for more information of this payment form . Stop payment will constitute legal action and/or collection.

Shipping
A handling/shipping fee is added to all orders shipped. The standard fee is listed include insurance up to the purchase value. However, oversized items and certain destinations will be higher. Express shipping is available at an extra cost.

SVAUTOMOTIVE uses FedEx in most cases. FedEx will not ship to a post office box.

NOTE: If the address to which your order is being shipped differs from your billing address, simply put a note on your account authorizing purchases that are delivered to a destination other than your billing address. Failure to do so may delay the processing of your order.

The quoted shipping prices are within the 48 states only. Hawaii, Alaska, Puerto Rico etc are higher, please inquire.

INTERNATIONAL BUYERS 
Please Note: Import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are solely the buyer’s responsibility. Please check with your country’s customs office to determine what these additional fees will be prior to bidding/buying.  We use USPS for all international shipping.   

LOCAL                                                                                                                                     Pick-ups are preferred on items especially larger items. Please confirm that you are coming to pick item up, we are at South California, so you will need to confirm your part is at the place you are picking up from before showing up.

Feedback  

We strive for 5 star services. If there are any reasons that you cannot give us 5 stars in all 4 categories of the details seller ratings, please contact us so that we can improve our customer service for you and future customers.

If for some reason you cannot give all 5 stars please contact us. We want to have the opportunity to make it right with you. Please contact us at - or you can place question through our Ebay listing.

When contacting us for support, please include your Ebay item number or Ebay Username so that we can access your information from our records in a timely manner.  

Damage/Shipping Claims
Make certain you inspect all packages in the presence of the driver/carrier.

If you receive a package that has been damaged or opened, make a claim with the driver/carrier at that time. All claims of loss, concealed damaged, damage or other destruction must be made by you with the carrier. Save all boxes and packing materials, as the carrier may want to inspect it. This is a Fed Ex shipping policy. Any shortages not the fault of the carrier must be reported within 4 days of receiving order. No exceptions!!!

Exchanges, Return & Refunds
This listing is final sale – no return – no refund. Liquidation SALE

Checking on the Return Status

Once your request has been approved, you will receive a unique RMA number and instructions on how to return you order. Please follow these instructions carefully to expedite the processing of your return. Please allow 3-5 days upon delivery for inspection and processing. Our representatives may contact you to discuss evaluation or request more information on your return. Customer Service PH: -,

 © SV AUTOMOTIVE 2010.