Shipment:
we will shipped your hair with in 2 days, it need 3-7 working days to your place. We will keep tracking your number until you get the package, we will contact with you if there are necessary。
TO USA: FedEx 3-5 Working days
TO Europe: DHL/TNT 4-7 Working days.
TO UK/AU/South Africa: TNT 5-8 Working days
Return Policy:
If you have any questions for the items you received, Please contact us at once. We will resolve it for you ASAP.
If you are not happy with the item you purchased, return is acceptable within 30 days after you received the items, We will make refund as soon as we get back the item or replace item for you, Please draw attention that shipping and handling fees for returned items should be paid by you. And the good does not affect the secondary sales, if you have used the hair or wash it, we do not accept return to us.
Working time:
Because of the time difference, our work time is according to Beijing time (GMT +8:00)
From Monday To Friday
Beijing Timezone (GMT+8) | USA Timezone (GMT-8) |
8:00-12:00 14:30-18:30 | 20:00-00:00 02:30-06:30 |
We will respond you within 24 hours except weekends an Chinese holiday.
If you have any problem, just feel free to contact us, we will try our best to help you.
If you have any questions,please contact us via eBay messages first and allow us the opportunity to help you
We will give you the best service!