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About Us

 

Pixieland was established in 1947 and is in the Heart of Dartmoor National Park. Pixieland is a family business and is Dartmoor's most famous gift shop. We are well known for our Hand Made Garden Ornaments, which have all been made by hand here from the beginning.  Being a seasonal business, we have seen an increase in the selling of our Local Luxury Sheepskin rugs, moccasins, gloves, hats and car accessories. Along with our Fantasy ranges of Fairies, Dragons and Lucky Charms. All these can now be purchased all year through our website. We have been on-line for many years, so you can rest assured you are in good hands.

 

Outside our shop is our famous pixie garden where visitors are able to take pictures of themselves on Giant Toadstools whilst wearing pixie hats and waistcoats. If you are ever near Dartmeet in Dartmoor come and visit us.

 

Payment & Postage

 

 Paypal is preferred or you can pay by cheque or Debit Card

Postage: We Use Royal Mail Second Class Delivery for all small items.

For our large heavy Garden Ornaments we use a courier, Unless Otherwise Agreed.

 

Paypal: Goods are Dispatched Normally within 1-2 Working Days

 

Cheques: Goods are Dispatched Normally within 5 Working Days 

To Allow Payment to Clear.

 

When purchasing an item the estimated delivery date will be shown. If for any reason you do not receive your item/s by this time. Please contact us by ebay messaging service and let us know. So that we can assist you.

Please be aware that over Bank Holidays or busy periods, the Post Office and Couriers may occasionally have a delay.

 

Returns Policy

 

We will refund or exchange items that you are not happy with, but all postage costs are non-refundable. We ask that you contact us using the Ebay resolution centre, before returning an item, so that we can issue you with a returns number to include in your return. We recommend that you return the item using recorded delivery, as we cannot be held responsible for items that are lost in the post. You can return your item within 30 days of receiving your item. The item must be sent back unused, with its tags, and in its original packaging.

Happy Shopping :)