WE GUARANTEE TO DISPATCH OUR GOODS WITHIN 24 HOURS AFTER WE RECEIVE THE PAYMENT (EXCLUDING WEEKENDS AND BANK HOLIDAYS ).ORDERS RECEIVED AFTER 2 PM WILL BE SHIPPED NEXT DAY ,ORDERS WHAT WE RECEIVE BEFORE THAT TAPE WE SEND THE SAME DAY.
ANY PARCEL WITH A WEIGHT GREATER THEN 2KG WILL BE UPGRADED FREE OF CHARGE TO THE ABOVE 24/48 HOURS COURIER SERVICE.
FOR PARCEL UP TO 2KG WE ALSO USE ROYAL MAIL FREE OF CHARGE 48 HOURS SERVICE ,PLEASE ALLOW 2-5 DAYS FOR DELIVERY.
IF YOU ARE UNHAPPY WITH RECEIVED PARCEL OR SERVICE PLEASE ALWAYS MESSAGE US PRIOR TO LEAVING ANY NEGATIVE FEEDBACK AND ALLOW US TO GET PROBLEM RESOLVED.
IF FOR ANY REASON YOU ARE NOT HAPPY WITH THE PARCEL ,WE WILL ISSUE A FULL REFUND UPON RECEIPT OF THE RETURNED GOODS.POSTAGE COST ARE NOT REFUNDABLE UNLESS WE HAVE MADE PACKAGING MISTAKE OR PARCEL WAS DAMAGED BEFORE WAS DISPATCHED.