Despatch will be within 1-2 days of cleared payment, usually quicker.
PHOTOS : Please be aware that colours can appear differently on different screens. Some colours, green and reds especially are difficult to photograph accurately.
DESCRIPTIONS : We try to describe the items and sizes as accurately as possible. Please note that some of the hand crocheted and hand embellished items will differ slightly each time (each one is unique).
SUITABILITY OF USE: The suitability of the end use of any of our products rests entirely with the purchaser. If you are in any doubt about anything, please ask first and always test for suitability before use.
FEEDBACK: We always leave positive feedback on receipt of payment, we respectfully ask the buyer to please leave positive feedback for us on receipt of the item.
INTERNATIONAL BUYERS: Customs charges and duty are the responsibility of the purchaser.
PROBLEMS: In the unlikely event of a problem, please contact us first through ebay and we will try to resolve issues as soon and as amicably as possible. Under no circumstances shall we be responsible for any direct, indirect or consequential loss or damage.
If you change your mind about an item and wish to return it, you must let us know within 14 days of receipt. The buyer pays all return post costs, and the item must be returned in the same condition as sent. Refunds will be given after our safe receipt and inspection. If an item is faulty, where possible we will offer a replacement. The suitability of the end use of any of our items rests entirely with the buyer. If you are in any doubt please ask before buying and test before use. Some items may not be suitable for babies or small children.
