Our preferred and only method of payment is PayPal. We are sorry but we cannot accept personal cheques or cash. Please note that no order will be dispatched for shipping until it is paid for in full.

Unless otherwise notified to you by us, our returns policy is as follows. If you are not entirely satisfied with any ordered goods, we will refund your payment for such goods subject to (a) you notifying us that you wish to return the goods within 14 working days of delivery to you [*], (b) you despatching such goods back to us within 14 days after notification of the return, at your cost and with proof of posting, and (c) our receiving the goods back unused and in an undamaged condition. Risk of damage to, or loss of, such goods shall pass to us at the time of delivery to us.

Before sending the parcel back to us, please raise a Return Request from your eBay account. To request a return via eBay, go to you Purchase History in My eBay and click on the item. Select "Return this item" from the "more actions" dropdown menu. You will need to include this Returns Number with your parcel back to us as failure to do so may result in delay of any refund.

Please note: Items are inspected by both ourselves and our suppliers own QC Department for signs of wear and sabotage.

1. You must take care of our goods whilst they are in your possession and any item for return must be received back in its original shipped condition and original packing. The item must be without damage or use and in a suitable condition for resale. All original packaging should accompany any returned item including the cardboard header card for any costumes. We cannot accept returns for refund if such items have been opened from a sealed package (Costumes do not typically come in sealed packages and you can try them on).
2. We are not a manufacturer, so the whole product and packaging must be returned as the same condition as you would have received it and how you may expect to receive it. If the product or packaging is in any way missing or damaged, we cannot refund.
3. That you or your carrier are responsible for any returned goods until they reach our warehouse. Cost and Risk of return will be at your expense and we strongly recommend that you receive proof of posting or use Royal Mail's "Recorded Signed" service. You may like to opt for Royal Mail's "Special Delivery" service if a valuable item.
4. We regret that premium outbound shipping, packing and insurance cannot be refunded.
5. All refunds will be made within 6 working days of receipt. Please note that we will not be held liable for any interest payment that you may incur because any refund was made outside of your credit/debit card timescales.
6. Please return the goods to the address on the top of your receipt/invoice including the Returns Authorisation Number. Any returned items not including such information may result in delayed refunds.

• Should you wish to cancel the contract within 28 days from receipt of goods, we will be happy to accept the item(s) back with refund of the goods
• Should an item be returned and received after 28 calendar days, we will have no obligation to refund. If you wish the item resent to you, we will ask for a nominal fee to cover additional shipping costs. Your statutory rights are not affected. 

[*] "14 working days from receipt of goods" shall be defined as 14 working days after the date of signature of receipt of goods