Refund Policy:

PRODUCT WARRANTY DOES NOT COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME OR INCONVENIENCE RESULTING FROM THE FAILURE OF ANY ITEMS.

Return Exchange Policy:
We will issue an exchange if your item is received defective or the incorrect item was shipped. If we do not have the item in stock we will credit you back the amount of the item. You must notify us of any returns within 7 days of receipt of the item.

How Returns / Exchanges Work:
We will re-ship your exchanged item when we receive the returned item from you or, preferably you can elect to have the 2nd item charged to your account. Credit for the 1st item will be given when the package is inspected, received and processed. (Credits take 1-2 weeks for processing.) All Return Exchange Items MUST be in the same condition as it was received, and in the original packaging. The purchaser is responsible for paying any shipping costs charged for returning the item. We highly recommend that you use recorded delivery when returning items.

Return Procedure:
To return items please e-mail us with your eBay item number, full name, item name, and e-mail address that you placed your order with along with a detailed explanation of why you need to return or exchange it. We will e-mail you back with instructions in approximately 2-3 business days. If you do not have your order number, please indicate when your order was purchased and the full name or e-mail address ordered with.

 Must read products description before making the purchase return accepted only on Full rolls. 30% Return handling charge will be deducted from the payments. Change of mind is not accepted for return. 30% return handling charge applied. Return postage is paid by buyer. Cut to size mesh is not accepted for return once is cut up on your request size there is no refund for that products. All returns must be postage paid; return shipping charges are not refundable. All returns must be packaged properly. Return shipping is a responsibility of the customer. Please notify in writing if any problem with the product. All these galvanised steel wire meshes are made out of Mild steel so they are not rust protected. Exposure to moisture and water from the environment they get rusty. If you want to rust proof products then go for Stainless Steel Wire Mesh.