Have a question about one of our items? Please message us through the eBay message platform.
Office Hours
Mon-Fri 9am to 5pm
Sat-Sun Closed
ALL ORDERS IN BEFORE 12PM EST. SHIP SAME BUSINESS DAY
***All orders over $750 will require a signature for delivery. ***
All pre-selected shipping rates and methods are for customers with a valid residential or commercial address within the Contiguous 48 United States (PO Boxes address may require additional charges).
P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, Canada, and other countries may require additional shipping fees. Please contact a member of our team for detailed shipping charges.
Shipping is available only to PayPal verified addresses. When making payment please confirm your address has been verified with PayPal.
Once payment is made shipping address cannot be changed/altered. Payments made using an unverified PayPal address will be refunded and order will be canceled.
We will not accept request to change shipping address once payment has been made. Please confirm your shipping address is up-to-date and valid.
Typical handling time for orders is 1-business day. We do our best to ship every package with-in 1 business day of receiving a cleared payment. In some circumstances additional time may be need, in which case we will contact buyer.
Shipped orders that are returned by the shipping company due to an insufficient address or an undeliverable address will be refunded less a 20% restocking fee.
Orders refused at time of delivery and returned back to DBs Car Audio will be refunded less a 20% restocking fee.
We ship orders out Monday - Friday. No orders will be shipped out over the weekend. Any order placed over the weekend will be shipped out on Monday. The buyer will receive tracking information by end of business day. Business hours are from 8am to 5pm est.
Return for Refund
-All products that are being returned for Refund are accompanied by a 20% Restocking Fee. The item must be in BRAND NEW Condition.
-No components missing (i.e. screws, bass knobs, plastic coverings, protective films, etc.) Failure to meet any of these requirements will result in a higher restocking fee or denial of return request. Store credit could be used towards purchase of any products of DBs Car Audio's store.
-Shipping & handling charges are non-refundable. All refunds will be computed based on the unit cost. Products purchased with “Free Shipping” will have the UPS or USPS Rate deducted from their refund.
Return Procedure
-Please message us for RMA procedures.Write the RMA number outside of the shipping box to where it is visible upon arrival. Any box without a visible RMA may result in refusal by our receiving department. Put the completed RMA FORM inside the box with your item.
-Any returned item without the completed form will result in delay in processing your request. Please send the item back to us in a standard shipping box with insurance. We are not responsible for any damage or missing items during shipment of the package.
We accept returns within 30 days of purchase.
No returns will be accepted after 30 days from delivery date, contact the manufacture for warranty information.
All products except for tweeter's and driver's that have replacement diaphragms come with a 1-Year Manufactures Warranty
All defective products will be covered under warranty except the following:
- Physical Damage
- Water Damage
- Abuse, Accident, Misuse or Faulty Installation
- Burnt voice coils.
- Smoked Amplifiers
Customer is responsible for all shipping fees except for defective items.
A 20% restocking fee applies on all items returned for a refund and or store credit.
All DOA must be reported to DBs Car Audio through email or phone within 48-hours after receiving the product.
Welcome to DB's Car Audio, a dynamic hub in Saint Cloud, Florida, that seamlessly merges the convenience of e-commerce with the craftsmanship of highly skilled installation and fabrication. As an e-commerce online dealer, we offer a curated selection of premium car audio products, providing enthusiasts with access to cutting-edge technology from the comfort of their homes. Beyond the digital realm, our physical presence in Saint Cloud embodies a haven for automotive audio perfection. Our skilled technicians specialize in precision installations and custom fabrications, ensuring that every vehicle becomes a personalized sanctuary of unparalleled sound. At DB's Car Audio, we pride ourselves on being a comprehensive destination, where the world of online convenience converges with the hands-on artistry of installation and fabrication.
In the heart of Saint Cloud, Florida our commitment goes beyond selling products; it's about transforming your car audio dreams into a reality. Whether you're browsing our e-commerce platform or walking into our physical location, expect nothing short of excellence at DB's Car Audio, where innovation, skill, and passion converge to redefine your driving experience.
