Perfect condition always in the case. I recently upgraded to the iPhone X and am letting this one go. This is an unlocked iPhone 7 Plus 128gb. Model number is A1784, this was bought new from Apple store and has been in a protective case ever since that day. Everything in the pictures is included there is no scratches or dents anywhere on this phone. The only thing that is missing is the lighting cord as it is not shown in the pictures. Any questions feel free to ask I will respond as quickly as I can.