Pack Of 1 Memory Foam Cool Touch Pillow Luxury Cover (65 x 44 CM) UK FAST
One Memory Foam Cool Touch Pillow
HYPOALLERGENIC & ANTI- BACTERIAL
INHIBITS THE DEVELOPMENT OF DUSTMITE
12 MONTH GUARANTEE
COOL TOUCH
MADE IN UK
SIZE: 65 x 44 CM x 1 pillow
RETURNS PROCESS Here are the simple steps to requesting a refund: 1) Include the item and all accessories in the original (unused) condition, in which the item was received, and enclose details of your eBay User Id and Item Number. 2) Please ensure that the package has a tracking number, should it become mislaid in the post, which can occur from time-to-time. 3) Please contact us prior to return the item for refund or replacement.
WARRANTY We offer a 7 day money back guarantee on the return of all purchases. A full refund will be offered to all returned goods, excluding the original postage costs unless the item is faulty. Simply return the purchased item within 7 days for a full refund. We are confident that you will not wish to return our item as every care has been taken to ensure the item arrives exactly in line with our own high expectations.
POSTAGE All items will be posted within 24 hours of purchase except at Weekends; these will be posted in Monday's collection. It takes 1 to 3 working days to receive the purchased item. Please exclude weekends and holidays on all shipping.
All of our merchandise is stocked at our warehouse therefore there are no delays in posting! Once the order has been sent we will e-mail you to confirm postage. Please make sure that the e-mail address you have registered with eBay is valid as we may not be able to respond. If you do not receive a confirmation of shipment please let us know. Postage & Packaging costs can be found at the bottom of this page.
PAYMENT PayPal is our preferred method of payment, since it ensures quick delivery of the merchandise. However, please note that we will post to the address provided with your PayPal payment.
QUESTIONS & ABOUT We are a family run business that specialises in all kinds of phone cases etc. Everything that we source and ship is already in stock and is sent directly by our dispatch team which operates out of our unit. Please be assured that we value our reputation on eBay and so your positive feedback is important to us, we would therefore ask that you use your feedback both wisely and appropriately. If on any occasion we get it wrong, your shipment is delayed or you sense a problem, and then please allow our self or member of our team to correct the problem by speaking/emailing us first. We would ask however that all questions are directed through eBay to ensure that you have a timely response which will usually be the same day, if not within 24 hours. Please ensure you email only once - multiple emails slow us responding to you and others.
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Our stock all ships from our UK-based warehouses. Shipped via Hermes,UPS or Royal Mail (depending on location and package weight) Unless stated otherwise, all orders will ship within 24 hours of your payment being processed. Check our feedback to see the great reviews of FAST shipping we offer. Shipping is always FREE
We offer a 14 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product.
Only factory defects are accepted as a reason for a return. In the case of factory defects, we will replace the product for you
When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition. You will be required to cover shipping on the return of defective items.
All returns MUST be done within 14 days of date of purchase. Please note that we cannot give refunds or replacements after the 14 day limit has expired. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.