eBay

We ship our items to over 50 countries. First of all, we promise fast shipping along with professional and secure packaging. But most importantly you can be assured of first class customer service. You can expect the entire purchase to be friendly, smooth and professional.
You can also be assured that the service will continue after you receive your purchase. Our goal is for you to return to our store or recommend us. So we wish for you to only to have a positive experience.

We have 100% POSITIVE FEEDBACK and we will not be satisfied if ONE customer is unhappy!! Don't miss out on your chance to SAVE while buying from a trusted seller – bid now.

Payment

If paying by cheque or Money/Postal Order please note your items will be dispatched on confirmed receipt of cleared funds into our bank account.

Payments are expected within 3 days after the end of the auction. Please note that Paypal allows us to accept credit card transactions too.

Should you have any questions or wish to discuss alternative payment options, and we will do our best to accommodate you.

Diamond Passion is dedicated to your satisfaction!

We Accept Payment by:

PayPal
Money/Postal Orders
Bank Deposit

Domestic Shipping

Your Packages are shipped FAST!! Usually within one business day and always within two. We ship most items via Fedex,

Items are shipped within 24 to 48 hours after payment has been received.
Once an item is shipped you will receive an email stating it has been shipped. .
Combined shipping discount is available.
To receive the combined shipping discount; you must pay the regular shipping on the highest priced shipping and handling item first.

International Shipping

We gladly ship to all international customers. International customers should email us first for shipping costs if not otherwise specified in the listing.
At Diamond Passion we strive to provide outstanding value to our customers all around the world - and that goes for shipping and handling charges as well!
We are extremely happy to ship to you wherever you live! However, please bear in mind that, while we do everything in our power to get your package to you on time, certain things sometimes remain out of our control.
We only ship Fedex and you will be provided with a tracking number once your item is posted.

Our goal is for each one of our customers to be happy with their purchase and shopping experience. We want customers to be delighted with the value and other great qualities found at our store.
We take great care that each item is correctly described, authentic, not damaged, or misrepresented in any way. If, for any reason you are not satisfied with you purchase, please so we can serve you better. However, if we cannot work through your hesitations be assured that we will return your money, no questions asked.

International Buyers please note that you may have additional duties and taxes levied by your government when importing your item. These charges are, unfortunately, out of our control.

Returns:

The item must be returned within 14 days of delivery
The item must be returned with the original tag on
The item must be returned in all of the original packaging, including cartons and boxes.
All returns must be boxed and packed securely for shipping.

Shipping and handling charges are not refundable.

Business Hours: 9am to 5pm EST Monday to Friday

Mailing Address:
VIP Jewelry Inc.
36 W. 47th St. Suite 1104
New York, 10036
United States

Returns Address:
VIP Jewelry Inc.
36 W. 47th St. Suite 1104
New York, 10036
United States