We carry a lot of holsters in stock however as your holster is custom ordered and built we can not guarantee your order is currently in stock...which means we will have to make it for you as per your order. We strive to mail the same day if possible as we know you need to be able to carry your firearm as soon as possible.

Your gear will ship by USPS and first class mail with tracking

Priority Mail is available for a shipping upgrade and at the buyers cost...gear would mail USPS Priority mail

Your patience and understanding is greatly appreciated as we strive for perfection as Failure is Not an Option!

SHIPPING OUTSIDE THE UNITED STATES:

If your country is part of the GSP Global Shipping Program there will be certified mail tracking to your door.

If your country is not part of the GSP I will still mail to your country except for Argentina BUT after your item departs the United States I am NOT responsible or liable for your item as I can not track it to your door. I will provide certified USPS tracking which serves as proof that your item shipped. Also please understand that depending on your location shipping can take a few weeks or months.

Refund/Return Policy

We accept returns after receiving the item for exchange or refund within 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only.

Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way.

Within 14 calendar days of the delivery date (after 14 days no returns are allowed)

Unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 20% restocking fee for returned items that are not being exchanged and not the sellers fault. We understand shooter's change their minds in regards to gear they carry but it is a custom built holster.

Again you MUST contact us within 14 days if you intend to return ANY item sent from our store. Items returned to us AFTER 14 days and WITHOUT contacting us, will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Lifetime Warranty

Our holsters are built to last, and come with a Lifetime Warranty, if your holster becomes defective due to defects in materials or workmanship, we will replace the holster.

The Lifetime Warranty does not cover failures due to normal use, or accidental damage to the holster.

Normal use:” I have had the holster for a few years and it broke” "my holster is cracking near the clip"

Accidental use: “I dropped my holster” “ I ran it over with my vehicle”

Our holsters should only be used according to the specific intent of the original design. Any holster modified or customized by the user is not covered under the lifetime warranty.

Broken clips, lost grommets, washers and screw sets and not covered under the lifetime warranty.

Take care of your gear and your gear will take care of you!

Legal Disclaimer

By using this product, the user accepts all risks associated with carrying a firearm and using a Gunner's Custom Holster. Users also agrees to abide by all applicable Federal and State laws in which the user is responsible for knowing.

It is the users responsibility to inspect their firearm and holster each time prior to use in order to ensure it is in proper working condition, free from damage and debris. Any damage or injury caused to users or others, including but not limited to damage, injury or death to property or people, is the users responsibility. By using this product, you agree to release from liability and to indemnify and hold harmless Gunner's Custom Holsters', and any of its employees and/or agents representing or related to the above stated company associated with the use of the product.

How to custom fit to your pistol:

If your holster comes with retention screws you can use a screwdriver to tighten or loosen your desired retention.

You can also use heat to adjust the holster if you prefer...

As your holster is custom made sometimes the retention might be too much or not enough...it’s an easy adjustment with a heat-gun or hair dryer. With an unloaded pistol in the holster and on one side apply some heat around the trigger guard or bottom of the slide this will release some retention. If needed you can apply heat to both sides. Keep the heat about an inch away and move it in circles. It will only take a few seconds...then slide the pistol back and forth a few times as it cools. Use gloves and apply as much retention as you need. Once it cools and your desired retention is set you will never have to adjust it again.

If you have any questions please contact me.

Lifetime Warranty

Our holsters are built to last, and come with a Lifetime Warranty, if your holster becomes defective due to defects in materials or workmanship, we will replace the holster.

The Lifetime Warranty does not cover failures due to normal use, or accidental damage to the holster.

Normal use:” I have had the holster for a few years and it broke” "my holster is cracking near the clip"

Accidental use: “I dropped my holster” “ I ran it over with my vehicle”

Our holsters should only be used according to the specific intent of the original design. Any holster modified or customized by the user is not covered under the lifetime warranty.

Broken clips, lost grommets, washers and screw sets and not covered under the lifetime warranty.

Take care of your gear and your gear will take care of you!