We are a family business based in Daventry, Northamptonshire. We have been retailing footwear and accessories since 1987,we have a large and well stocked shop trading as Quinn's Footwear. We really try 'to go that 'extra mile' to achieve customer satisfaction. We are genuine UK registered company. VAT is charged where applicable. VAT receipt will be issued with all goods.

Company registration Number: 6129097

V.A.T Number: GB 927 7659 71

Payment can be made by PayPal or if you prefer you can phone our shop to make a credit/debit card payment.

Payment for item(s) won should be made through PayPal or to our shop within 7 days of purchase. All items must still be paid for within 7 days. If no payment is made within 7 days of the purchase, then an unpaid item dispute will be opened in order to cancel the transaction. If you have any payment problems please inform us.

Shipping

- Order are shipped within 1 working day (or the same day if purchased before 3.15pm- Monday to Friday) on receipt of order and cleared payment.

- Orders placed after 3.15pm on Friday will be posted on Monday. Goods are normally posted on a Royal Mail 48 Tracked Service or Royal Mail 1st Class (Depending on the item).

- If you require a quicker service, please select the Next Day Delivery Services which are available on all listings. All additional items are free of charge.

Tracking Your Item:
- You should automatically receive tracking/delivery information via email/SMS. However, if you do not, please message us to request your Tracking Number.

UK Delivery:
- Standard Delivery - Will be sent via Royal Mail Tracked 48 (2-3 Days) Service or Royal Mail 1st Class (1-2 Days)

- Royal Mail 24 Tracked Next Day - All tracking information will be sent via email and SMS if select (Please note that we cannot guarantee delivery Next Day for Channel Islands, Northern Ireland or Northern Scotland).

- DPD Next Day - If selected DPD will proide you a 1-hour time slot for delivery, Tracking information will also be sent once dispatched (Please note if this option is selected for the Channel Islands, Northern Ireland or Northern Scotland, we will send on a Royal Mail Tracked Service).

Please Note:
PLEASE INCLUDE A PACKING NOTE OF SOME KIND SHOWING YOU NAME AND USER ID OR ORDER ID AND THE ACTION THAT YOU REQUIRE.

When returning goods please ensure you keep a proof of postage as it is your responsibility if goods are lost
(PROOF OF POSTAGE IS NOT PROOF OF DELIVERY).

We are very happy to accept returns if you are unhappy with the goods. Goods must be unworn*, in a clean order and in a resaleable state*.
Buyer must return goods at their own expense.

Thanks, Red Fox Trading

If you have a problem with your order please contact us and we will do our best to resolve the situation. Positive feedback is left automatically when the goods have been paid for. Before leaving negative feedback please give us the chance to resolve any issues.