Product

If your product arrives damaged please Contact Us within 3 days of receipt and we will arrange a replacement or refund. We may try to assess the fault before allowing you to return the item, please be patient. If your purchase is unsatisfactory return the goods to us within 14 days of their receipt, in the original undamaged packaging and in a re-saleable condition. Return postage costs will not be refunded.

UK Delivery

Item will be posted Royal Mail Second Class for FREE

(unless otherwise stated)

If you would like it sooner, you can select Royal Mail First Class for an additional charge.

Royal Mail First Class usually arrives within 1-2 days and Royal Mail Second Class usually arrives within 2-3 days, but rarely, delays can occur with postage. If you are looking to have an item urgently, please choose Royal Mail Special delivery. The only Royal Mail service guaranteed to arrive on time is Royal Mail Special delivery.

We promise to have your item dispatched (Packed and handed to Royal Mail) the same day if you order before 1pm Monday to Friday and funds are cleared, but please remember, once the item has been dispatched, it is in the hands of Royal Mail and we put our trust in them to deliver swiftly.

Depending on the value of your transaction, we may upgrade you for free to Royal Mail Tracked Delivery.

Next Day Service

Next day delivery service is available by purchasing Royal Mail special delivery. This would be delivered by either Royal Mail or one of our selected couriers. All purchases for next day delivery must be purchased before 1 pm and funds must be cleared in order for item to be dispatched for next day delivery.

Special Requests at Checkout

Please note, if a note left at checkout is important, please email us. We may not notice this if it does not come through on our system.

Please do not hesitate to Contact Us if you have any questions.

International Shipping

 Items posted international are posted with Royal Mail Standard International, Royal Mail Tracked/Signed service or one of our selected couriers depending on the service you choose at checkout, value and weight of your order. Items are dispatched (Packed and handed to Royal Mail or our selected courier) the same day as long as purchase is made before 1pm UK time Monday to Friday. Items posted international usually take 3-5 days within Europe and 7-10 days outside Europe with Royal Mail. Items can however take up to 3 weeks if there are delays with the post.

Custom Charges

Our prices do not include custom taxes and tariffs. Customers outside of the United Kingdom may be subject to customs fees and/or import duties and taxes, which are levied once an order reaches your country. We do not cover any additional charges for customs clearance and these must be paid for by you (we have no control over these charges and cannot predict what they may be). 

Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation. Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Next Day Delivery Service

DHL express chosen at checkout most likely arrive next day depending on country location and custom. Item must be purchased before 1pm with funds cleared Monday to Friday. We will use one of our selected couriers, .depending on your country location and custom goods

Discount on postage

If you look to purchase other items from our shop, we might be able to combine postage cost depending on weight and size of items. Please make the purchase by adding items to basket and then making purchase. Do not make the payment but request for an Invoice. Please make sure to email us once the purchase is made as we may not notice the purchase has been made. If you are not happy with the postage costs offered, you can always request to have the transaction cancelled.

Please do not hesitate to Contact Us if you have any questions

Note

Pressurized containers and aerosols are NOT ALLOWED to be shipped by Surface Mail or Airmail to BT Postcodes or internationally. These items will not be sold outside the UK and orders will be automatically cancelled and refunded. If you are unsure if this will apply to your purchase, please get in touch before purchase for clarification. 

We only accept payments through Paypal.

We take immediate payment from your Paypal account at the time we receive your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible however we ask that you do Contact Us if we have not marked your item as dispatched within 5 working days from date of order as there may be a problem that we have yet to notice. A full refund will be given where you have already paid for the goods that we can no longer supply without question.

The price you pay is the price displayed on this website at the time we receive your order.

Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.

All prices are shown in pounds sterling and include VAT (where applicable) at the applicable current rates and include delivery charges, unless expressly stated otherwise.

Health Plus Living was established in January 2014 out of a desire to provide our customers the highest quality and widest range of healthcare, household and organic foods. Our mission is to promote health in the community, as well as bring a sense of discovery and adventure into health food shopping.

We aim to deliver all products with unrivalled customer service. Over the last few years, from only a handful of quality products, Health Plus Living has grown to warehouse thousands of premium quality products. Our team of friendly staff have a reputation for their knowledge and excellent customer service. Every day we strive to make sure each and every customer has the best shopping experience possible.

From our free delivery and guaranteed same day dispatch, to our dedicated Customer Services team, we want you to experience total satisfaction and trust. We are certified by the Soil Association, registered with the Medicines & Healthcare products Regulatory Agency and have attained Authorised Reseller Status for a number of premium Brands.

With our ever increasing busy lifestyles, finding the time to shop for the best healthcare products has never been so time consuming. Our aim is to offer you the best and widest range of healthcare products at a click of a button for your convenience. So, whether you’re battling the crowds on that rush hour train, bossing a mid-morning meeting or powering through your cross fit session, our portfolio of products will help maintain your energy levels, increase your protein intake and enjoy some guilt-free snacking. We are dedicated to your good health and well-being

Feedback is extremely important for all eBay sellers. We strive on providing the best possible experience while shopping with us. If you receive your order within a reasonable time frame, if you did not require any assistance with your purchase then we are politely asking to please leave us 5* a feedback rating. This helps us as a seller maintain a high quality service.