We committed to provide good quality products to our customers.
1. for non-received items over the estimate delivery day, we will refund or resend for free.
2. for defective items: While using the product, you encounter quality issues, we will refund or exchange for free.
3. If you don't like an item within 30 days after received, we can exchange or refund the item, under the promise of never used and could sell out next time. Customer should return the item and is responsible for return postage.
Shipping Information
1. We send our packages to Europe and USA. Any non-received items caused by invalid address registered are not in our full refund or replacement policy.
2. We dispatch all orders within 1 working days. All items will be shipped from Cardiff .
3. Delivery time in the United Kingdom, often takes about 2-3 business days.