ABOUT US

Pioneering Gloving and other Forms of Lights Shows into a Skillfull Expression of Art and Competition

Who is EmazingLights? 

We're avid light show artists and dance music enthusiasts from all walks of life. Our love for light shows is what drives us to inspire and educate others about what the world of light shows can offer, provide high-quality service, and truly connect with our customers.

We value and push for the constant progression of light shows, and the growth of our fellow light show artists. The same passion that unites us is the same passion we channel into the energy we put into building great products and fun community unity events to push the lifestyle and joy that light shows can bring to the world!

Our Promise

Your 100% Satisfaction is our top priority. We work tirelessly to provide a superior customer experience, from our store to your doorstep.

FAQs 

Payment

We accept payments via PayPal only. We require the buyer to pay immediately.

Shipping

Orders placed before 2 PM PST (Mon-Fri) will ship the same day*. Otherwise, it will ship out the next business day. Orders are processed 7 days a week, excluding holidays. 

*Orders with invalid addresses or issues capturing the payment with require additional processing time.

Return Policy

At EmazingLights, we realize how difficult it is to order merchandise online, especially for first-time buyers. Without actually seeing the goods in front of you, you're never really sure if you're buying exactly what you want. That's why we offer our customers guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return or exchange your merchandise within 30 days of placing your order.

All products are triple checked through our extensive quality control procedures before shipment.

Glove Lights and ePoi Lifetime Warranty

We offer a lifetime manufacturer’s warranty on all of our eLite glove lights and ePoi, this way you can buy with confidence. We are the world leaders in Gloving and light shows and we have been in business since 2010, so you can count on us to be there when you need service.

What is Covered

We cover any defects in materials or workmanship, which includes electrical components. If it’s our fault that a part fails, we will take full responsibility.

Length of Coverage

Lifetime*
*Please note that after 30 days, customers are responsible for paying the return shipping fees.

What is Not Covered

Any physical damage, abuse, theft or loss.

What We Will Do

Process an exchange for equal or lesser value of the product. If we no longer carry the product, you will be issued store credit.

Defective Lights

Please note that you only need to send us back your defective lights for us to proceed with an exchange. You are not required to send back your whole glove set unless the whole set is defective.

Late Returns

Customers have 30 days to send back purchases made at Emazinglights once the return is approved. Returns postmarked after 30 days of the return's approval will be refused and sent back at the customer's expense.

Non-Qualifying Returns

For hygienic reasons, intimates such as hosiery, boxers, undergarments, pasties, cosmetics, and supplements may only be returned to us in an unopened package.
Products must be in UNUSED AND BRAND NEW CONDITION. If the product is used, damaged, and does not have the tags on it, we will not accept it back. This includes visible signs of use including deodorant/cosmetic stains, perfume, scents, etc. We will not reimburse you for shipping fees. Please pack your returns carefully.

Final Sale Items

Final sale items are not eligible for a return or exchange.

Exchanges

If an item you ordered does not fit, you may exchange it for a bigger size or a different product. We are unable to charge customers the difference for higher priced items, so if you select a new product, it must be for equal or lesser value.

Once we receive your return item(s) back to our facilities, we will proceed with your exchange. Please include a copy of the return form and your exchange information so we can process your return to your specifications.

Refunds

Refunds are issued back to the original form of payment used for the purchase. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Please keep in mind that original shipping fees are non-refundable.