· Please inspect all merchandise upon receipt. Do not sign
for package delivered with obvious damage.
· Buyer must contact us to obtain a return approval (RMA
is required for all returns) within 14 days after item is received. Once a RMA
number is issued, products must be returned within 30 days of
delivery.
· The RMA number must be prominently displayed on or near
the shipping label of the box.
- No returns will be accepted, for any reason, without a
valid RMA number on the shipping label of the box.
- No returns will be accepted, for any reason, for
products returned after the Return Policy
period.
· Product(s) must be returned in brand new condition and
in the original manufacturer's packaging.
- No returns will be accepted, for any reason, if any item
included that is not in its original condition.
· Product(s) returned will be subject to a 15% restocking
fee and no refund on the original shipping cost, if any. (Unless the merchandise
is damaged or defective).
- For product(s) returned claiming as defective will be
tested by our RMA Department. The 15% restocking fee policy will be applied if
there are no problems detected during testing.
- The buyer is responsible for reship shipping costs if
the package is returned due to insufficient address and/or unable to deliver;
otherwise, will be subject to a 15% restocking fee. Please confirm your shipping
address before purchase.
- The buyer is responsible for return shipping costs. And
also the outbound shipping costs, if returned for exchange.
· We'll refund your method of payment or replace your item
within a week after we received the original item.