Some items may include or not include specific parts or packaging, which will be indicated in Item Descriptions.

OTHERWISE

This item will include:

• item itself
• non-retail packaging

NOT include:

• device
• SIM card
• SIM card removal tool
• user manual
• others not in the "include" list

All payment and refund on eBay will go through PayPal.

Sales tax will be added at “checkout –Invoice” for Canadian customers.

Serious buyers only, please do not buy the product unless you are committed to paying for it. 

Please be notified that if we do not receive your payment within 4 days, an unpaid item case will be automatically open, eBay will record the unpaid item on the buyer's account.

Not for someone who needs it in rush.  Delivery times may vary, especially during peak periods. 

Friendly remind: Ship by the 3rd shipping agent. Tracking number and detail will be available in 48 hours after shipment (exclude weekends and holidays). 

The purchased item will be shipped to PayPal confirmed address.

Shipping handle time: 1-2 business days except weekends and holidays after payment is received

Shipping to Canada Estimate: Canada Post Expedited Service / UPS Standard Service: 1-10 business days.

**We will not be responsible for item loss due to wrong or unknown address. It is buyer’s responsibility to provide complete and accurate shipping address.

**Express service not available. Local pick up is not available.

Please be sure to provide us with an accurate physical address. Failure to provide an accurate physical address will result in a delay in your shipment. Exclude PO BOX shipping locations!

If delivering to an apartment / condominium address please has a BUZZ CODE included on your shipping address).

If your order arrives incorrectly or the package was damaged in transit, you must notify us within 2 days of receipt to be eligible for return. 

This is the final sale.

For each order, a visual inspection of the outside is performed before we ship.

There is no warranty of any kind or for any reason on any part. No return or refund request accepted for any reason. If item is damaged in shipping, you must notify us the same day (in 24 hours).

Winning bidder assumes all risk of liability with respect to the purchase of the product, buyer responsible for all shipping charges.

Customer satisfaction is our top priority. 
Please give us a chance to resolve any issues before posting a feedback. 
Please contact us with any questions or concerns. We are here to help.

Our business hours:

Monday - Friday: 9:00AM - 5:00PM Eastern Standard Time.

Saturday, Sunday and all major Canadian holidays: Closed.

We process and ship orders every business day. We do not ship on weekends or holidays. 

****Before you purchase, please make sure you have read, understood and agreed to all the terms. By buying and using, we assume you’ve be read, understood and accepted the terms of use above. *****