Royal Mail (UK Post) – Although most items arrive in 2-3 days please be aware that Royal Mail post can take up to 3 weeks to arrive in some cases. Occasionally Royal Mail do make mistakes and send parcels down the wrong postal channels, they then need to allow time for the item to come back to the correct destination. Some people think Royal Mail post always arrives in a few days and Royal Mail & Ebay do suggest this but a percentage of packages are in the postal system for longer. We send 100's of packages out EVERYDAY and a delivery time of 10-14 days is not uncommon. For this reason Royal Mail will not undertake any claims for late or missing post until 15 working days (including Saturdays) has expired. So by choosing Royal Mail you are agreeing to allow Royal Mail the time they require to deliver the order. Please select Royal Mail Special Delivery service if you need them urgently, this service is guaranteed next day. If your order has not arrived within a week please do get in touch so we can start an investigation. If the item cannot be located we will only be able to send replacements once the 15 working days has passed. .
Courier service (UK) Usually sent on a 2-3 day service. Deliveries to Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight & all Offshore locations are not next day and may cost more.
International Post Items posted using Royal Mail normally arrive in 5-10 days to most locations but they can take up to 25 working days arrive in some cases. If you select this service you are agreeing to allow Royal Mail the time they need to deliver, we cannot resend a lost item until the 25 working days have passed. Items sent using International Tracked and or Signed can sometimes be traced along the route so if your item hasn't arrived in around 10 days please do get in touch so we can start an investigation.