Dispatch 

Pattern will be sent typed, printed single sided, on A4, 90gsm, brilliant white paper.

To keep your costs to a minimum, pattern will be sent FOLDED in a plain white C5 envelope and not a hard backed envelope. 

You are purchasing instructions, not the finished article.

Postage

Pattern will be posted next working day, by 2nd class Royal Mail with proof of posting.

Customer Service

We strive to offer first class customer service, if you are happy with your transaction, please leave positive feedback. If you are unhappy in any way with your purchase, please contact us before leaving negative feedback and we will try our hardest to resolve any issue.

Notes

For an extra charge, we are happy to supply an unfolded copy of this pattern, sent in a plastic pouch, in a hard backed A4 size envelope.

We offer a special service for crafters who prefer to work with large print patterns or who are dyslexic. For example your selected pattern can be printed in a larger size font or on coloured paper. There is an extra charge of £1 for this service as it entails extra printing materials and postage costs.

Please contact us with your requirements, we are happy to help if at all possible.