Warranty
- 30 Day Warranty
- We provide a 30 day warranty against items that are dead-on-arrival (DOA).
- Warranty does not include damage by user.
- If unit is found non-functional within the 30 day period (starts on the date the item is shipped) buyer must notify TDX Tech of deficiency immediately. TDX Tech will determine whether the unit needs to be returned. A replacement unit will be shipped to the buyer. If a replacement unit is unavailable the buyer will receive a full refund of the purchase price.
- The initial shipping/handling charge is non-refundable
- If determined that the defective unit needs to be returned to TDX Tech, the buyer will only be obligated to repack and ship the item to TDX Tech.
- Returns do not apply to items being sold AS-IS.
Payment/Tax info:
Only Paypal or major credit card at the time of purchase are acceptable forms of payment. Payment is requested immediately upon receipt of invoice. If unable to pay immediately please contact us using the "Contact Seller" button.
Shipping
Items will ship within 3 business days after payment has been received. Items will not be shipped on weekends. Please allow additional days for delivery of item. Business hours are 8-5 Monday to Friday. Payments made after business hours and on weekends will be processed the following business day or Monday.
Unless noted as free shipping or automatically calculated, before bidding or using Buy it Now, please contact TDX Tech to obtain a shipping rate. We will NOT ship to an unconfirmed Paypal Address. Items will be shipped to the address provided to us via Paypal.
Domestic Shipping: All items shipped within the continental U.S.A. are shipped via FedEx Ground. Email us for a quantity shipping discount. Items which are large and or weigh more than 100 lbs. will ship on a pallet via a freight truck brokered through C.H. Robinson. For items over 100 lbs., a freight quote is required. Along with your zip code we will need to know if the destination is a business (with or without a loading dock) or residence (if your business is in your home it is still a residential delivery). Residences and businesses without a loading dock will require an additional charge since the freight truck will need to have a lift gate.
International Shipping: Please contact us for shipping outside the continental U.S.A. International sales will be shipped via FedEx or C.H. Robinson. The buyer is responsible for all taxes, duties, and/or import charges. We will only quote you for the shipping charged to us upon departure of the unit. International shipments do not include insurance, an additional charge would apply. We are not liable for international shipping damage.
About TDX Tech
TDX Tech is a leading provider of IT-related on-site support, technology services, and hardware solutions for retailers and other multi-site businesses throughout the world. TDX Tech's global team of over 15,000 technicians provides for sophisticated on-premise solutions, using unique and proprietary project-management systems and methodologies.
We create unique solutions that are crafted to our customer's technology needs and budgets, including on-site services and support, system-staging and configuration, new-store rollouts, and a full suite of scalable hardware and maintenance programs.
Specialties: Asset Management, Structured Cabling, Repair Programs, Install Move Add Change (IMAC), Lifecycle Management, Network Design, Surveillance & Security, Project Management, Retail Lifecycle Solutions, Retail POS & Peripherals, Staging & Configuration, Store Rollouts, Site Surveys, Technician Deployment, Wireless Networks, Wireless Audits, and VOIP Solutions.
Business Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. CST/CDT