We prefer to use PayPal for our eBay payments as it is Instant, Easy, and Secure.

For your convenience, UK Royal Mail postal charges are included in the purchase price of goods. We will normally dispatch stock items within one working day of receipt of cleared payment. If the item is out of stock, you will be contacted to determine what course of action you would prefer. Non stocked items will normally be dispatched within one working day of receipt at our offices.

Due to increasing postage charges, small packets will now be sent in the UK via Royal Mail Second Class Post, and International items up to 2 kg will be sent using standard Air Mail. Where enhanced services are available, such as Recorded or Special Delivery (UK Only) AirSure Priority Airmail (2Kg Max) or International Signed For Service (2Kg Max) these will be available for selection during the checkout process.

We work hard to get orders dispatched the same working day as confirmed payment. For orders received over a weekend or Bank Holiday, we aim to get them out on the next working day.

Please bear with us during busy seasonal periods, as sometimes we may be delayed a day or so.

We want you to be completely happy with your order.

Our customers can return goods ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange for other items. This is subject to the items being unused and in a re-saleable condition including any retail packaging. Enhanced shipping charges are excluded from our refund scheme. The costs and risk of returning goods to us shall be borne by you. We will issue you with a returns number. No returns will be accepted without a valid returns number.

On receipt of the goods in the condition they were in when shipped to you, we will issue a refund of the full amount paid or issue an exchange or credit as required.

The right to return the goods to us as referred to above will not apply in the event that the product has been used, or that the product is not returned in a re-saleable condition including all retail packaging. In this case, no refund will be issued and you will be contacted to arrange return of the items. This return shipping shall be at the sole expense of the customer.

As a seller Positive Feedback is very important to us. We want all of our customers to be happy with their purchases, and if we have made an error we do apologise, and you can be assured that we will do all that we can to put it right as soon as possible.

We are all only human, so please give us the opportunity to rectify any problems before you leave any negative feedback and we will do everything we can to put it right.

We know that you are our best salesman, so we always try to keep you happy!