Return
Shipping
If you are a customer from outside the EU and you decide to return it, it is very important that you indicate it when sending the package.
You must inform the carrier that the shipment is a RETURN.
Otherwise, your refund may not be delivered. The shipment will be held at customs and I will be charged customs when we receive your return. Such refunds will not be delivered to me. The parcel will be returned to you.
Your order will be dispatched within 3 working day of receiving payment (Monday-Friday) and you should expect to receive it three to five days after dispatch
(USA - FedEx Priority, UK - UPS Express Saver)
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
Return
If you are a customer from outside the EU and you decide to return it, it is very important that you indicate it when sending the package.
You must inform the carrier that the shipment is a RETURN.
Otherwise, your refund may not be delivered. The shipment will be held at customs and I will be charged customs when we receive your return. Such refunds will not be delivered to me. The parcel will be returned to you.
Shipping
Your order will be dispatched within 3 working day of receiving payment (Monday-Friday) and you should expect to receive it three to five days after dispatch
(USA - FedEx Priority, UK - UPS Express Saver)
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.