OzAutoMotives
OzAutoMotives is an online automotive spare parts retailer dedicated to providing customers with the highest OEM quality auto parts at the lowest prices. Our RD28 cylinder head kit is a brand new OEM quality aftermarket kit. It is suitable for but not limited to the following vehicles; Patrol.
PAYMENT
· We accept card payments over the phone
If you do not have a PayPal account. Kindly place your order via eBay and we will contact you on the listed telephone number to complete the transaction.
· We also accept payments via PayPal for your peace of mind
FAQ
1. What comes in the kit?
* Assembled cylinder head
*Gasket kit(including head gasket)
* Head bolt set
* Torque Sequence sheet
2. Does the cylinder head include camshaft and valves?
RD28 cylinder head is assembled with camshafts, valves, seats, springs, collets, retainer, shims to OEM specifications and Oil Jet assembly is not included in the kit.
3. Is this kit suitable for my vehicle?
Please send us your vehicle details below in order to run a search to find OEM part numbers so we can send correct fitment parts for your vehicle to avoid frustration, delay, and extra expenses.
Make, Model, Year, Regio, VIN
4. How much is delivery?
We provide FREE ATL shipping Australia wide on ALL our parts, OzAutoMotive has a shipping cap of $50 if the shipping fee goes above $50 we will request the balance from the customer. However, if you require an express post or need your order delivered overseas an additional fee will be incurred. Kindly contact OzAtuoMotives for an accurate quote for delivery to your desired location. Please Note: eBay generated delivery charges are generally inaccurate as ALL our kits weight over 20 kilograms and are too bulky and heavy to send via Australia Post.
Please note OzAutoMotives do not hold responsibility for shipping loss or damages due to free shipping based on standard ATL (authority to leave). OzAutoMotives can supply additional services such as express post, signature on delivery or extended warranty at customer's request at an extra cost provided by the courier company.
5. Is an exchange necessary?
No, we do not require an exchange.
NO PICK UPS AVAILABLE
Should you require further assistance please feel free to contact us
Thank you for choosing
OzAutoMotives
We look forward to seeing you on board!
Please
read the full "Return Refund & Warranty policy” before you make the
purchase, if you not willing to accept the policy do not make the
purchase.
Returns, Refunds & Warranty Policy
Warranty
Please note OzAutoMotives do not hold responsibility for shipping loss or damages due to free shipping based on standard ATL (authority to leave). OzAutoMotives can supply additional services such as express post, signature on delivery or warranty at customer's request at an extra cost provided by the courier company. If the purchased part has a manufacturing defect and is within the manufacturers 12 months or 25,000 km (which come first) international warranty period, OzAutoMotives will either replace the item or refund the cost of the item for the life of the published warranty. ***The part must be installed by a certified mechanic, please note the warranty will be void if the parts are not fitted by a certified mechanic who has the necessary skills and tools to perform the installation, and if a claim is made, the claim must be accompanied by the certificate of the technician and a statement by the technician outlining the fault & the solution with PayPal payment invoice. In case of a manufacturing defect please do not return the item without confirmation from OzAutoMotives, after confirmation the part must be sent back to OzAutoMotives and a new item will be sent if the manufacturer is satisfied the warranty conditions have been met. OzAutoMotives will refund the return postage charge upon receipt of the faulty part if the part is sent back according to OzAutoMotives accepted “Return, Refund & Warranty policy”.
Please note: as per eBay trade terms and conditions this warranty applies only to the parts listed on the listing page and sold, we do not cover the fitting, installation or labour cost.
Returns and Refunds
If parts are wrongly supplied by OzAutoMotives, we will ask the customer to return the part to OzAutoMotives within 7 days, as new condition in its undamaged packaging. Once receiving the part, the correct part will be sent at no charge to the customer, OzAutoMotives will refund the return postage charge upon receipt if the part sent back according to OzAutoMotives Accepted “Return, Refund & Warranty Policy”.
Disclaimer
OzAutoMotives will not issue return, refund or exchange for wrongly ordered parts. It is imperative to ensure the parts are correct before making the payment. OzAutoMotives takes no responsibility for parts that are supplied correctly according to the order and confirmed at the time of payment but later found to be wrongly ordered by the customer. Where there is a problem with your product please follow these steps.
1. Contact OzAutoMotives immediately, let us know what's wrong.
2. Take clear pictures of the damaged part or defect area which can clearly prove it's been damaged.
3. Pack all the parts back to the packing boxes as you received.
4. Send following documents to info@ozautomotives.com.au
a. Copy of the invoice you received for cylinder head installation.
b. Copy of Certified mechanics trade certificate
c. Mechanics statement, stating fault/damage/defect and the solution.
d. Pictures of the fault/damaged/defect area
e. Copy of PayPal invoice
f. eBay user ID
5. Please attached these documents and send a message to eBay for the record.
6. Upon OzAutoMotives confirmation, please return your faulty parts back to No 28 Kurumba St, Kippa-Ring, 4021 QLD.