HideZ
Our team works to create new designs and bring unique personal products to our customers.
We sell a wide variety of premium soft leather products working together with carefully selected manufacturers in the UK & Asia.
All manufacturers are carefully vetted to ensure best ethicial and sourcing standards. In all case we work with partners with a focus on environmentally sustainable practices.
We offer same day dispatch and a responsive customer support function responding to all queries within 24hours.
Payment
We only accept PayPal payment. Paypal is safe, easy and fast for buyers. All eBay transactions with Paypal protect both the buyer and seller.
All major credit cards are accepted through secure payment processor PayPal (you don't need a PayPal account to make a payment). Alternatively, you can also pay with a debit card or bank account.
d ↵Shipping
All orders are posted free of charge with Hermes using their tracked standard service.
All orders dispatched after payment on the same working day if cleared before 12pm (GMT) otherwise next working day.
All goods are shipped from UK (UK seller).
We ship to your eBay or Paypal address, please make sure this information is correct prior to your payment.
Items are well packed to prevent any damage.
If any issues then please contact us before leaving a negative feedback.
Contact Us
We offer a high level of customer service. Providing excellent customer service is very important to us. If you have any queries, questions or issues about anything, please feel free to contact us via eBay message. We aim to answer your eBay message within 24 hours.
Returns Policy
We offer a 30 day money back guarantee. Items must be in the same unused condition with the original packaging as they were sent out.
Return postage will have to be paid by the customer unless there is a fault on our behalf, in that case we will refund the postage costs.
Each item that is sent out, is checked carefully for any faults or damages to make sure no faulty or damaged item is sent out to the customer. However, if you do receive a faulty or damaged item, we will replace the item or give you a full refund (in this case you will get the return postage back as well).
You will get a refund once we receive and inspect the item.
HideZ
Our team works to create new designs and bring unique personal products to our customers.
We sell a wide variety of premium soft leather products working together with carefully selected manufacturers in the UK & Asia.
All manufacturers are carefully vetted to ensure best ethicial and sourcing standards. In all case we work with partners with a focus on environmentally sustainable practices.
We offer same day dispatch and a responsive customer support function responding to all queries within 24hours.
Payment
We only accept PayPal payment. Paypal is safe, easy and fast for buyers. All eBay transactions with Paypal protect both the buyer and seller.
All major credit cards are accepted through secure payment processor PayPal (you don't need a PayPal account to make a payment). Alternatively, you can also pay with a debit card or bank account.
d ↵Shipping
All orders are posted free of charge with Hermes using their tracked standard service.
All orders dispatched after payment on the same working day if cleared before 12pm (GMT) otherwise next working day.
All goods are shipped from UK (UK seller).
We ship to your eBay or Paypal address, please make sure this information is correct prior to your payment.
Items are well packed to prevent any damage.
If any issues then please contact us before leaving a negative feedback.
Returns Policy
We offer a 30 day money back guarantee. Items must be in the same unused condition with the original packaging as they were sent out.
Return postage will have to be paid by the customer unless there is a fault on our behalf, in that case we will refund the postage costs.
Each item that is sent out, is checked carefully for any faults or damages to make sure no faulty or damaged item is sent out to the customer. However, if you do receive a faulty or damaged item, we will replace the item or give you a full refund (in this case you will get the return postage back as well).
You will get a refund once we receive and inspect the item.
Contact Us
We offer a high level of customer service. Providing excellent customer service is very important to us. If you have any queries, questions or issues about anything, please feel free to contact us via eBay message. We aim to answer your eBay message within 24 hours.