Terms &
Conditions
Delivery Information
Most of the items we sell will be sent using Royal Mail,
Parcel Force, Hermes etc. Please let us know if you wish to collect before
clicking to buy. Once payment is cleared, items are posted within 1-3
working days.
Certain large, heavy, bulky items are listed as Collection
Only, but we may be able to arrange delivery for you if required; we use the
services of a few trusted, reliable couriers. Please contact us if would like
us to provide you with a quote.
You are welcome to arrange your own courier too but if the
item requires wrapping we would need to charge for the materials and time.
We take pride in making sure our customers are 100% satisfied with
their purchase and our service.
We appreciate very much your Positive Feedback, but if for any
reason there is a problem, please contact us first before leaving Feedback. We
will always make every effort to resolve any issue!
Viewing
Due to new ebay policy we are no longer able to give out
our contact details to arrange viewings before purchase unfortunately. You
are welcome to collect in person and pay cash when you are satisfied with the
item or cancel if you change your mind, but all purchases must be through ebay.
Condition & Description
Most of our
items are antique or vintage and therefore will never be like a new
item. While we endeavour to provide an accurate description, this can be
open to interpretation so please check specifics if you have any concerns.
Colours may appear different on different computer monitors and in other
lighting environments. It is difficult to catalogue every mark so we always try
to provide as many photos as possible, please zoom in, enlarge and study all the photos carefully as
they form the main part of the description and condition report.
We try to give accurate measurements but please ask us to
double check if space is an issue as mistakes are possible.
Payment
We ask that payment is made by Paypal within 4 days of
purchase, unless otherwise agreed with us. Failure to do so may result in
a case being opened and the item being relisted. We are usually able to
store items for a few weeks before you collect but we do ask for payment via
PayPal upfront if is going to be more than a week to collection. Cash on
collection is fine within a week of purchase.
Cancellation
Please be considerate and be sure you want to buy before
clicking to purchase, or if it is an unavoidable mistake let us know as soon as
possible so we can relist the item and not lose out on a genuine buyer.
You are welcome to cancel at any time before the item has
been shipped but will be liable for the delivery charge if you decide to send
it back once delivery has been attempted. Items must be thoroughly
checked on delivery.
Returns &
Refunds
Before
returning an item, please contact us first.
Returns are
accepted within 14 days unless stated otherwise (buyer is responsible for the
return postage charge unless the item is found to be faulty or not as
described).
Returned
items must be in the same condition as when you received them.
International Buyers
Import duties, taxes, and other charges (typically collected upon delivery or pickup) are the buyer's responsibility and are not included in the item price or shipping charges.
Please
check with your country's customs office prior to buying to determine what
these additional costs might be.