Shipping Details:
Combined shipping available on multiple auctions. To receive an updated price wait until all of your auctions are finished then request an invoice for grouped shipping.
In an effort to keep your miniatures protected and undamaged during shipping we package them in laser cut wooden boxes.
• These boxes are light weight but well constructed and do not suffer the same compression issues that cardboard boxes do, thus keeping your miniatures safer and more secure during transit.
• To better preserve your models they may come disassembled where possible to prevent damage.
• These models are fragile by nature and if by chance during shipping, despite precautions your models arrive to you disassembled at glue points we do not consider this to be a broken piece.
• We do not offer refunds on these damages as they are easily repaired.
Delivery time:
Shipping generally processed within 24-48 hours of payment (Please allow for extra time on weekends and holidays)
I print out my shipping labels using the address that you supply to Ebay.
If the item goes to the wrong address I am not responsible for replacing your order. However, I will gladly reship to the new supplied address if the package is returned to me by shipping service ( at the cost of shipping to you).
Canadian buyers:
International shipping charges apply.
Combined shipping on multiple auctions available, request invoice for update on shipping fees.
I try to include details on any issues in the listing and/or within the pictures. Please ask any questions before bidding.
If there is a mistake with your order please send me a message so that I can work with you to resolve the issue. *Nobody is perfect*.
• Leaving bad feedback without an opportunity to address or remedy the issue should be a last resort.
• I offer returns for any mistakes I should make, should you receive the wrong item. Simply open a return item claim through Ebay and they will send you a return shipping label.
• Be polite and concise in your email and give me the opportunity to fix the problem.
Check out my other auctions in my Ebay store for other great deals and combined shipping discounts!
Returns may be accepted under certain circumstances. Contact me if you feel a return with refund is warranted. I will review each request on a case-by-case basis.
When will my item ship? Once you checkout and pay, your order is processed for shipment and I will it have it out the door within two business days.
What is the best way to contact you? Please use eBay messages. If you do not receive a reply within one (1) business day, please resend the message. I am not always able to answer messages on the weekend or holidays.
When is payment due? Please provide payment as soon as possible (If you have multiple bids and they do not all end at the same time wait until your final auction ends and request an invoiced total) the sooner I receive payment the sooner I can process your order and get your item(s) shipped. Final payment is due within 7 days. If not received by then the auction will cancel and you will no longer be eligible to receive it. Depending on circumstances I may open a dispute case for unpaid items. Please don't bid on my auctions if you do not have the intention of completing the transaction.
What is your return policy? If your item arrives broken (excluding breaks at glue points) and you wish for a refund please contact me and provide pictures. I will handle each instance on a case by case basis.
Do you charge sales tax? Sales tax is charged according to eBay policy.